Sharp MX 402SC - Feels like it lost software

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  • kgudise
    Junior Member
    • Mar 2024
    • 6

    #1

    Sharp MX 402SC - Feels like it lost software

    1 (1).jpgHello all, Hope you're having a great day.

    Can anyone tell what's happening with the my sharp mx-402sc, its booting with normal sharp logo-See picture 1, then there is no normal language signs coming on the screen. everything appeas in NO_ID format Picture 2,3,4 even home screen is in the same way. *****SIM is not working*****

    Tried turning off & On
    Tried changing hard disk

    Booted to Update mode on Main board

    Tried to update firmware by using USB(Changed file name emupdate_j2.sfu). Version Check > Firm Update > Data ERROR!!!


    Tried updating using web portal, same thing appears with NO_ID's and Lost admin password, ::::Totally exhausted.

    Can any one help me to resolve printer issues.


    Thanks a bunch in advance.
    Attached Files
    Last edited by kgudise; 03-13-2024, 09:26 PM. Reason: add photos
  • ihatefinishers13
    Senior MFP Technician

    500+ Posts
    • Feb 2020
    • 665

    #2
    Re: Sharp MX 402SC - Feels like it lost software

    Originally posted by kgudise
    [ATTACH=CONFIG]61999[/ATTACH]Hello all, Hope you're having a great day.

    Can anyone tell what's happening with the my sharp mx-402sc, its booting with normal sharp logo-See picture 1, then there is no normal language signs coming on the screen. everything appeas in NO_ID format Picture 2,3,4 even home screen is in the same way. *****SIM is not working*****

    Tried turning off & On
    Tried changing hard disk

    Booted to Update mode on Main board

    Tried to update firmware by using USB(Changed file name emupdate_j2.sfu). Version Check > Firm Update > Data ERROR!!!


    Tried updating using web portal, same thing appears with NO_ID's and Lost admin password, ::::Totally exhausted.

    Can any one help me to resolve printer issues.


    Thanks a bunch in advance.
    SD card failure more than likely. I assume you mean you changed the HDD? There also might be some program roms causing issues.

    Comment

    • kgudise
      Junior Member
      • Mar 2024
      • 6

      #3
      Re: Sharp MX 402SC - Feels like it lost software

      Originally posted by ihatefinishers13
      SD card failure more than likely. I assume you mean you changed the HDD? There also might be some program roms causing issues.

      Yes I have installed new empty HDD to check whats the issue. after attaching a new HDD it is saying ***ROM UNUSUAL***

      tried to update FIRMWARE on it, after that DATA ERROR!!!

      Comment

      • ZOOTECH
        Senior member of CRS

        Site Contributor
        2,500+ Posts
        • Jul 2007
        • 3375

        #4
        Re: Sharp MX 402SC - Feels like it lost software

        Originally posted by kgudise
        Yes I have installed new empty HDD to check whats the issue. after attaching a new HDD it is saying ***ROM UNUSUAL***

        tried to update FIRMWARE on it, after that DATA ERROR!!!
        "You can't trust your eyes, if your mind is out of focus" --

        Comment

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