MX2300N Original size detect

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  • gwaddle
    Senior Tech

    500+ Posts
    • May 2009
    • 782

    MX2300N Original size detect

    Have an MX2300 That will not detect original size off the glass. Just says load 11x17 paper. Any ideas about the most likely cause?
    I know I should be ashamed of myself. Strangely though, I am not.
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3383

    #2
    Have you ran TC 41-1 to see if your PD sensors are working? Try running TC 41-2 document size sensor sensitivity adjustment. If this doesn't work, you may have bad PD sensors.
    "You can't trust your eyes, if your mind is out of focus" --

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