AR M550/620

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  • patwilf
    Service Technician
    • Nov 2009
    • 41
    #1

    AR M550/620

    Having problems with the AR621NTBA waste toner backing up in the cartridge, and locking up the whole system. But the cartridge is still 30% full.......ANYBODY ELSE SEEN THIS?????????
    Tags: backing, failure, waste toner
    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3375
      #2
      http://www.copytechnet.com/forums/sh...arm-620-a.html

      This should help explain what's going on.
      "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • OMD-227
          #3
          A quick search of this forum would show you several posts on this subject (there have been several lately).

          Basically the problem is either related to environmental conditions, old-type toner cartridges in use, tech not performing service correctly & resetting service rotation counts, old firmware versions on machine, service adjustments not performed in simulation/service mode or a failure to properly clean the waste toner piping from last problem occured.

          If you are a tech, I can provide you with everything you need. If you are not a tech, get one!

            Comment

            • patwilf
              Service Technician
              • Nov 2009
              • 41
              #4
              reply

              thanks for the help guys....i'll pass this along to my service manager.....

                Comment

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