Are New Sharp Copiers any good?

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22996
    #16
    I haven't worked on the latest lines, but I have to agree with Coptech. The Dragons had some serious flaws that were never addressed, or took literally years (like the modified fusers). Who builds a 55-70 copy per minute machine without some sort of fuser cleaning system? Why Sharp did. Loading firmware was a crapshoot at bestup until the Pastel series.

    At a meeting I was once asked what I was doing on firmware upgrades to prevent downing the machine, sometimes 4 or 5 machines a week were down as a result of a failed firmware upgrade for some techs. My answer was simple. I upgrade firmware when I have a damn good reason, and only then. Our tech rep was a great friend of the sales department, and rarely stepped into the service department.

    I really hope that things have changed at Sharp in the last few years, because it was an unpleasant experience for me. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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      • OMD-227
        #17
        Originally posted by blackcat4866
        I really hope that things have changed at Sharp in the last few years, because it was an unpleasant experience for me. =^..^=

        Of course it has mate........ Things are sweet now!

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          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22996
            #18
            Sorry wazza. I didn't intend to march on your toes. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

              Comment

              • OMD-227
                #19
                Originally posted by blackcat4866
                Sorry wazza. I didn't intend to march on your toes. =^..^=
                What you said 'really' hurt my feelings Blackcat................... ouch!

                In all reality though....... I completely agree with you on the Dragon & firmware issues. Things are better now. That is what was asked in this post. I'm happy, my day is alot easier for sure.

                  Comment

                  • OMD-227
                    #20
                    Originally posted by fernendo
                    I was thinking of getting a MX3100N for the office. We do about 7000 prints per month. Do you think this would be a suitable option or are we printing too much for this to cope?

                    Thanks

                    > Lewis
                    It will handle it perfectly fine. Either get the 3100 or the 4100 which has a slightly longer maintenance counter on most items.

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