E1-00 code on Sharp AR-168

[ebm]

Anyone have a fix for this code? Turning off/on does not reset.

[nightshade]

Being at home and not looking it up, my first thought is replacing mirror base "A" otherwise called the scanner assy.

But you could try reseating all the connections for the scanner especially the flat cable.

[cucuklotz]

HI,
Have you tried resetting by a crop 14 simulation?
Press Clear key, Interrupt key," 0 "key, Interrupt key,(display should go blank)Press "1" key ,press "4" key ,press start key.
Hope this helps, ANDY

[ebm]

Tried Sim 14 to reset, no joy. Also, tried to install firmware w/o success. Ended up replacing MCU PWB from another machine. Anyone, know the procedure to reprogram counts (total,pm,dv,drum)?

[just a tech]

this is from the ar-162,165,207 models ut will more than likely cross over to the ar-168 as well..they are in sim 24..

24 01 Jam total counter clear
02 Trouble memory clear
04 SPF counter clear *2
05 Duplex print counter clear *6
06 Paper feed counter clear
07 Drum counter clear
08 Copy counter clear
09 Printer counter clear
13 Scanner counter clear
14 SPF jam total counter clear *2

15 Scanner mode counter clear ..hope this helps. good luck

[nightshade]

By chance is it a AR-168D?

[ebm]

Yes, it is a AR168D. Sorry for the confusion. I do not need to reset the counts to zero. I need the procedure to program the counts from the old board to the new one.

[nightshade]

Got an email address?

[ebm]

Thanks to all who replied. Reached out to another dealer in my area and got the info to reprogram the counts.