Sharp ARM350N

[Guest]

Hello,

Our office has a Sharp ARM350N copier, I am trying to set it up to the network so we can print from it, it was purchased from a business that went under and we do NOT have any documentation or software.

I tried to reach Sharp USA, but to no avail, they keep referring me to contact the dealer it was purchased from.

Here is my question... from the research i have made, the AR-M350N has network card built in as standard, I have setup the NIC on the cpoier to use the address 192.168.1.96. When I try to ping that address from a computer on the network, there is no answer.

The router port the AR-M350N is connected to is acting like it is hooked up to a network connection. (its blinking)

Anyone have any ideas?

Thanks
Bill

[DINGO]

re

Hi
Assuming that the copier is good and and of course you put an ip the same range of your network, put the port type LPR, whith the name f. lp, and must be work.

If not pay attention to the antivirus and firewall.

good look

[orlandobill]

ARM350N

Hi, thanks for the quick reply!

I have another network printer setup at 192.168.1.97 (my range goes to 192.168.1.100) and I can ping that.

I recently (yesterday) 'reset' the NIC interface and UNCHECKED DHCP box and set the copier to... IP 192.168.1.96, Mask 255.255.255.0, and the Gateway to 192.168.1.1.

I will try the port type setting tomorrow and update the post.

thanks
Bill

[MHeon71]

Sometimes forgotten, make sure you shut the copier off after changing IP address and then turn it back on.

[blackcat4866]

If you weren't using it as a printer and didn't see a CE-00, TCP/IP is Off.

To turn On TCP/IP go to Custom Settings > Key Op Settings > Network Settings > check Enable TCP/IP.
Also go to simulation 66-01, set soft switch 103 bit 8 to "0" (with or without AR-FX5).

[orlandobill]

Sharp AR-M350N

The copier complains/Alerts about the power off thing automatically, but thanks for the reply.

Also, the green LED on the back of the copier next to the ethernet port does blink green when the ethernet cable is inserted.

Is it true that the AR-M350 with the 'N' as a suffix denotes that the copier has a built in network/nic card? I've read this, but I'm not a copier tech.

Thanks everyone

Bill

[orlandobill]

AR-M350N

Hey Blackcat!

I was able to turn on the tcp/ip via the printer settings menu of the Key op menu. So I'm good trhere.

Your losing me when you mention "didn't see a CE-00" and "simulation 66-01, set soft switch 103 bit 8 to "0".

I was able to download a manual in PDF format from Sharp Eastern Europe website...
Sharp - Support

Thanks Bill

[blackcat4866]

A "CE-00" error presents whenever TCP/IP is On and the network cable is not connected to a live network.
Go to the Maintenance Modes section of your manual to run simulation 66-01. I don't have a machine handy, so I won't be able to coach you with the exact keystrokes. =^..^=

[bilyahn]

Have you opened a browser and tried to access the machines webpage? Did you also ping the address that you are using without the copier connected to see if there is a conflict with another device?

Good luck.

Bil

[orlandobill]

Sharp ARM350N

Hey Everyone,

I tried alot of stuff with this copier and I concluded that the AR-NC5J card must be defective. I removed and reinstalled the NIC card.

When I run the NICManager program, other network printers show up, but the ARM350N shows up after awhile, then when I click on it I get 'Communication Error'.

I got my hands on the Service Manaual, but that didn't help.

I am getting an error on the arm350n, U6-02, not sure what that means something about the Paper TRAY DESK Trouble. The service manual doesn't do a great job with that code.

Thanks for all the help!

Bill

[blackcat4866]

The U6-02 is a tray #4 lift error, and totally unrelated to your NIC troubles. The most common causes of a lift error are:

1) that the paper guides are not snugged up to the paper. You see, the paper empty sensor is at the far left of the paper tray, and drops through that hole in the lift plate when paper is empty. If paper is present in the tray, but not contacting the paper empty sensor, the lift motor will continue lifting until it either tries to push the paper through the tray above and overloads, or it just times out after a certain number of seconds.
2) paper may be behind the tray interfering with the engagement of the lift drive coupler. Just remove the tray and look all the way to the back for paper jammed into the lift drive coupler.


To clear out the error: P * C*, 15, Start, 1: Yes, Start, CA

It does sound as if you have a defective NIC. =^..^=

[DINGO]

re

Hi
For me, seems that the print network card is not of this copier, may be was of another 350n, and in this case you can ping but not work.

Mi first coment, do you remenber, was you are sure that the copier was work well before?

Not out of the head because these copiers are very easy to configure as a printer, that correct drive,
good cable conetion and done.

good look

[Silvertoast]

^^^ the u6-02 is a paper lift error on tray2 or lcc2 ( i beleive thats the tray number) what will cause this is a peice of paper behind the tray preventing the motor from lifting the tray,
or the motor it self has bound up and the coupler can not pop back out to connect with the tray.
if this is the case just remove the lift motor, insert a screw driver sideways across the teeth and twist and hold a second till the coupler moves freely on the shaft again

[ZOOTECH]

For your network problem, did you reset the NIC through the key OP programs? This should put all settings to factory defaults, if that doesn't help, I think there is a hard reset (but I don't remember how it is done, I'll do some checking). When you "ping" the IP address are you getting slow reply times or no responses?

[orlandobill]

Sharp ARM350N

Hey Everyone,

Thanks for all the responses.

I did purchase a service manual and was able to clear out the U6-02 error, blackcat told me to do myself a favor and invest in a service manual...good advice. I also tried all the other wonderful suggestions.

Can anyone suggest an inexpensive vendor for the AR-NC5J nic card, or does Sharp repair/fix defective AR-NC5J cards????

Have a great week!

Bill