ARM550 E7-90

[Petekj7]

We tried the mfp and pcu with no luck. Also on the same machine with a fn16(before the e7-90 came up) , it is stuck in a mode were it wants to take a 11x17, legal or letterR and bulletin staple, then jams. Nothing in the job log and works fine until the fn16 is plugged in. Tried removing the staple cartridge and making sure there are no jammed staples.

Thanks All

[OMD-227]

The E7-90 on the Dragon's is either a faulty MFP, or no 3.3V supply to the PCU. Check CN7 on the DC power supply for poor or loose connection.

As for the finisher, make sure firmware is current. Remove front & rear staple cartridges in the saddle unit, check for any jams. If nothing there and jams continue, you will most likely need to replace the staple unit/s. One or both will have a problem. The paper feeding into that section then jamming, is telling you that there is a staple jam or motor problem. Check the jam log.

[Petekj7]

Thanks for the help. I will let you know what we find.