[Misc] Firmware problem

[Guest]

When upgrading firmware on MX4101 with latest version on Sharps site I and several other of the techs where I work are having a problem getting it to install correctly CJPT2_MAINsEFS_100203a.sfu and cju2_update_PCU_0114J2aa.sfu
any one else having issues?

[OMD-227]

Download and install the full version for the engine, as it will include all component versions in one go.

Never seen a problem with Sharp firmware for the MX machines that was listed online. It should download and install as one file. The file names you have listed look wrong to me, although that could be an overseas thing.

If you are having problems, I can send you a good, known working copy of mine. I always carry the very latest at all times, and I install it every day.

[Sharp Mind Pointy Hat]

did that even went and downloaded again and cleared my drive and started fresh same thing it eventualy takes but like you said sharp firmware always goes smooth on the mx line can only assume that there will be a newer version soon thanks for the reply btw i am sharp gold level and been working on them for 15 years now

[tmaged]

Assuming you're using USB, I'd try network or FTP.

[Sharp Mind Pointy Hat]

next one i do ,if it acts the same i will log what i did you know how it is you just keep trying untill it goes was reported to me by a junior tech first so i figured he just not doing it right but i had same problem i will try the network approach if it happens again soon i see them every couple of days so i will know soon

thanks