Hello,
Tsi machine it has about 500k and is used for scanning and faxing alot it has been shown this code in the past too but the people that ar using it said that they turn it off and back on and the error disapeard. Today they caled me becouse what they scan isn't looking good enought in PDF. I cleaned glass and mirrors and done some testing, error apeard and dispear afther taking off the glass and putt it back. Glass and mirror's didn't had dirt or dust on them in the first place. Afther some testing all looked ok and i told them to scan at atleast 300 dpi for a better quality. Afther 2 hours they call me back couse error was back. I replaced the glass whith the white reference but the same code then i checked the flat cable end and put it back and it works but don't know for how long. Never had this kind of problem's what should i expect or order to replace?
Tsi machine it has about 500k and is used for scanning and faxing alot it has been shown this code in the past too but the people that ar using it said that they turn it off and back on and the error disapeard. Today they caled me becouse what they scan isn't looking good enought in PDF. I cleaned glass and mirrors and done some testing, error apeard and dispear afther taking off the glass and putt it back. Glass and mirror's didn't had dirt or dust on them in the first place. Afther some testing all looked ok and i told them to scan at atleast 300 dpi for a better quality. Afther 2 hours they call me back couse error was back. I replaced the glass whith the white reference but the same code then i checked the flat cable end and put it back and it works but don't know for how long. Never had this kind of problem's what should i expect or order to replace?
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