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Good call, Paul. It's toner concentration sensor trouble (YELLOW).
I'd start with the simplest possibility, a yellow developer change. It's also possible that you have a developing unit problem or a drive problem.
Now an additional complication. There are old style developing units and new style developing units. If you have old style developing units, you'll want the old style developer (Color set of 3: AR-C15ND9, not available separately). If you have new style developing units, you'll want the new style developer (Color set of 3: AR-C33ND9, not available separately). Do not try to substitute new style for old style developer! There is greater volume of developer in the new style units, that will seize up old style developing units.
New style developing units can be purchased as a kit-set of (4) (AR-DW1N).
Go ahead and ask the obvious question: How can I tell the old style developing units from the new style?
Honestly, I don't remember. wazza, can you help out here? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
You have a problem with either the yellow toner cartridge or the yellow drum is stalling due to the waste toner auger spring breaking in the yellow process unit. The latter case happens to the yellow mostly as its located closest to the fuser.
Take the yellow drum unit out and check it rotates freely. Remove the drum from the process unit, check the waste toner auger is straight & rotates smoothly and the drum blade has not been damaged. Any of these will cause the drum speed to slow down or stop, giving an F2-43.
Wrong error code and wrong model? My psychic powers are just not working today! =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
Go ahead and ask the obvious question: How can I tell the old style developing units from the new style?
Honestly, I don't remember. wazza, can you help out here? =^..^=
Even though it has nothing to do with this fault, the question still has been asked.... (Blackcat's fault radar was out of order earlier today.....)
The machines with the newer style dev units already fitted from factory (ARC330), have a small 'N' sticker on the operation panel, near the main power switch. Also each dev unit has an 'N' sticker on it as well. Its pretty hard to miss each of them. If there is no 'N' sticker, you have the original type dev units.
Attached picture of what dev goes with what dev unit & machine.....
Jonbonse... dont take any notice of this... its not for your machine. Stick to what I mentioned earlier.
You have a problem with either the yellow toner cartridge or the yellow drum is stalling due to the waste toner auger spring breaking in the yellow process unit. The latter case happens to the yellow mostly as its located closest to the fuser.
Take the yellow drum unit out and check it rotates freely. Remove the drum from the process unit, check the waste toner auger is straight & rotates smoothly and the drum blade has not been damaged. Any of these will cause the drum speed to slow down or stop, giving an F2-43.
Thanks Wazza
Yellow drum waste auger bent way out of place and cleaning blade flipped causing the drum not to turn!
I was supprised to see this is the same engine as a xerox machine I went out to see recently!
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