mx-2300

[DINGO]

Hi, good night.

I have a problem with a mx 2300, that the costumer print a full image in A3 size, and if him print at four/five in continuous, and makes a pause and after more four/five prints ok.

But if the costumer prints fifteen continuous, not blowing in one side, leaving the entire toner clinging to the fuser rollers.

the heat rollers are news, and i use oem toner, dv, and drums.

I appreciate the opinions possible.

[OMD-227]

This reads like 2 different issues..... poor fusing & toner supply (process control).


Poor fusing ('toner clinging to the rollers') - Check that the pressure levers are down and the paper weight is within spec for the machine & trays. Plain paper maximum is 105gsm, heavy paper (bypass tray only) is 106-209 gsm. If you either go over that rating, use heavy paper in a plain tray or setting, or have the fuser pressure levers up, you will get toner 'clinging' to the rollers.

Heavy paper is not supported for automatic double siding Dingo. This must be done manually through the bypass.


Toner supply, machine pausing... This can be normal with continuous, full image prints (as you mentioned), due to high amount of toner coming out of dev unit before process control is executed (pause) and then machine continues after toner replenishment is done.

I'll send you some info on this (bulletins for adjusting frequency of process control on the Pastel1's).

[BODINE]

I agree. The pressure levers have probably been moved, Seen it happen lots of times, Good Luck

[DINGO]

thanks friends

i go chek The pressure levers.

[OMD-227]

The paper in use is just as important Dingo.

The MX's are picky bastards on the paper type & gsm ratings.

Give them the Safety Guide booklet that came with the machine. It has all the paper/tray/finishing capabilities & all machine specs that any customer can read without being blown away by jargon. I always throw that book at clients who continuously use the machine wrong and they are fine afterwards.

[DINGO]

yes wazza,has reason, but in his case, the costumer use good paper, navigator 80grs A3, in the tray 2, and myself
i have done the test.

later say something