MX-M350U - Error [936]: Scanning feature is not enabled

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  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486
    #1

    MX-M350U - Error [936]: Scanning feature is not enabled

    MX-M350U - Error [936]: Scanning feature is not enabled
    Photocopying from the ADF is ok and cables are ok.
    Customer used to scan to email before this error.
    Anyone seen this problem before?

    Thanks in advance!
    Tags: 936, adf, email, error, feature, m35, scan, scan to email, scanning
    • Smrekca
      Technician
      • Jan 2011
      • 23
      #2
      do you have installed the network scanning or have you used the trial scanning?

        Comment

        • Dark Helmet
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2009
          • 835
          #3
          As posted above, check Sim 26-10 and see if Trial scanning is enabled. You get like 1000 free scans or something.

          You may need the MX-NSX1 to get scanning to go.
          Evil will always triumph because good is dumb.

            Comment

            • MFPTech
              Trusted Tech

              250+ Posts
              • Nov 2010
              • 486
              #4
              This was a license issue - Thanks!

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