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well first of all process of elimination. crooked copies from all the trays or just one. narrow it down by placing an original on the glass and run 1-5 copies from drifferent trays to see if you get the same result. if you do then procceed it out from the bypass to eliminate the tranfer section. go that far then let me know what happens.
Run some self prints to rule out optics. My first inclination is a copy paper skew problem either in the right door (door warped, idlers dislodged, pressure spring missing, latch broken), or the registration area (worn registration rollers, obstruction in the path, etc.).
Disassemble to investigate.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
I started the diagnostic process by checking the trays and the manual feed, and sure enough tray 1 was crooked, tray 2 was perfect (both onboard the main unit), tray 3 was also perfect (right side add-on unit), and the manual feed was good, too.
Any ideas on that tray 1 issue (is that what blackcat4866 referred to) ???
Yes, videohockey, start with some exploratory surgery.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
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