ar-m505 error U2 sub code 40 will not reset

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  • RICFOWLER
    Technician
    • Apr 2011
    • 25
    #1

    [Error Code] ar-m505 error U2 sub code 40 will not reset

    ar-m505 error U2 sub code 40 reads as a CRUM chip communication error will not reset with simulation 16 can anyone help me out
    Tags: code, communication, communication error, crum, error, help, perpendicular, replace, reset, simulation, toner
    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1455
      #2
      Replace the toner. You have something wrong with the toner that you put in the machine.

      Good luck

      Bil

        Comment

        • ZOOTECH
          Senior member of CRS

          Site Contributor
          2,500+ Posts
          • Jul 2007
          • 3381
          #3
          The connector on the toner hopper that receives the toner bottle may be slightly off perpendicular causing a bad read.
          "You can't trust your eyes, if your mind is out of focus" --

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22743
              #4
              Is it safe to assume that you have an AR-M550N or AR-M550U? I don't think that there is an ar-m505. And it's probably not an AR-505. Most of the Cougars are long dead. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • ZOOTECH
                  Senior member of CRS

                  Site Contributor
                  2,500+ Posts
                  • Jul 2007
                  • 3381
                  #5
                  Originally posted by blackcat4866
                  Is it safe to assume that you have an AR-M550N or AR-M550U? I don't think that there is an ar-m505. And it's probably not an AR-505. Most of the Cougars are long dead. =^..^=
                  Yes, most are thank goodness, but we still have customers that will not upgrade until it is absolutely necessary.
                  "You can't trust your eyes, if your mind is out of focus" --

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