MX4101 lines when printing only

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  • fanasa
    Technician
    • Jul 2010
    • 34

    #1

    [CQ] MX4101 lines when printing only

    One of the techs is having this problem (images attached).
    He replaced the LSU and it is still doing the lines only from any color printed jobs. Copy jobs are fine. We have ordered the ROMs and the MFP. The firmware is up to date.
    Has anyone seen this before?
    Attached Files
  • igi
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1507

    #2
    hi
    if you print single color do the lines ocur on all or just some
    good luck

    Comment

    • igi
      Service Manager

      1,000+ Posts
      • Apr 2009
      • 1507

      #3
      hi one more thing does it do the lines from self print or not
      good luck

      Comment

      • fanasa
        Technician
        • Jul 2010
        • 34

        #4
        The lines occur for all colors and from self print and network print

        Comment

        • igi
          Service Manager

          1,000+ Posts
          • Apr 2009
          • 1507

          #5
          hi on the mfp pwb check and reseat your memmory
          good luck

          Comment

          • mojorolla
            The Wolf

            2,500+ Posts
            • Jan 2010
            • 2584

            #6
            I agree with igi. Take out the memory chips and clean the contacts with an eraser.
            Failing to plan is planning to fail!!!

            Comment

            • fanasa
              Technician
              • Jul 2010
              • 34

              #7
              Thank you all for your responses. we did all that with the memory and MFP and eracer. We ended up replacing the MFP and the checked all the connectors between the LSU and the Other MFPs and that seems to have fixed it for now at least.

              Comment

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