mx-5500n image shifting

[lightningjeremy]

black copies look good, color copies have a rainbow shadow. is there a calibration or adjustment for the individual colors? the colors appear to be about 1mm off from each other. thanx

[wtroll]

[rayjeek]

I had the same misregistration for colour today. It was a sheared gear on the 1st transfer large roller. if you turn belt by hand it appears ok but upon unscrewing it, you will see the damage. Replace the gear.

[lightningjeremy]

is the gear on the main transfer belt unit or the one on the fuser access door?

[rayjeek]

The gear is on the primary transfer belt unit. You can find a spare one in MX700X1 maintenance kit.

[lightningjeremy]

does anyone have the part number for the primary trnsfer drive gear?

[DavePo]

Try NGERH1668FCZZ