mx-5500n image shifting

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  • lightningjeremy
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 139

    #1

    mx-5500n image shifting

    black copies look good, color copies have a rainbow shadow. is there a calibration or adjustment for the individual colors? the colors appear to be about 1mm off from each other. thanx
  • wtroll
    Technician

    50+ Posts
    • May 2008
    • 85

    #2

    Comment

    • rayjeek
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2010
      • 239

      #3
      I had the same misregistration for colour today. It was a sheared gear on the 1st transfer large roller. if you turn belt by hand it appears ok but upon unscrewing it, you will see the damage. Replace the gear.

      Comment

      • lightningjeremy
        Trusted Tech

        100+ Posts
        • Jul 2009
        • 139

        #4
        is the gear on the main transfer belt unit or the one on the fuser access door?

        Comment

        • rayjeek
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2010
          • 239

          #5
          The gear is on the primary transfer belt unit. You can find a spare one in MX700X1 maintenance kit.

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          • lightningjeremy
            Trusted Tech

            100+ Posts
            • Jul 2009
            • 139

            #6
            does anyone have the part number for the primary trnsfer drive gear?

            Comment

            • DavePo
              Trusted Tech

              250+ Posts
              • Jul 2008
              • 303

              #7
              Try NGERH1668FCZZ

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