[Jamming] FN10 feeds paper?

[Sfish460]

Well, kind of. The finisher was on machine A and it was jamming. Finisher has broken part in stapler so tech decides to disable stapler and order part. When machine is turned on, the machine feeds a piece of 11X17 paper and it goes into the saddle stice unit and tries to staple, and jams. Figuring this is a stuck print job, the queue was cleared and machine was reset but still feeds a page when turned on. Tech then unpluged the network cable and reset machine, as well as re clearing memory. Still feeds paper.

Moved finisher from one machine to another machine. Turned machine on and it feeds a piece of 11X17 paper and jams.

QUESTION: Is this the machine trying to use a piece of paper to "reallign" the staple unit itself? Some machines feed a cleaning page, is that what's going on? I went through the finisher manual as well as the machine manual and I don't see anything about the phantom feeding.

Thanks for the read all.
Stacey

[DavePo]

Re: FN10 feeds paper?

Check the tech tip


TT-20075
Models: MX2600, MX3100, MX4101, MX5001, MXFN10 Date: 7/16/2009Priority/severity: LowSummary: Subject: After warm up the machine would feed a sheet of 11X17 paper to the finisher and jam at the saddle stitcher.
Symptom: After warm up the machine would feed a sheet of 11X17 paper to the finisher and jam at the saddle stitcher. No jam codes were logged in the machine.
Cause: Staples were jammed in the saddle stitch stapler unit.
Solution: Remove the jammed staples from the saddle stitch stapler unit.

[Sfish460]

Re: FN10 feeds paper?

Thanks Dave,
I'll say it, I'm a dick. I checked the bulletins but not the tech tips. I always ask techs when they call me for help, if they checked the Sharp site.

[DavePo]

Re: FN10 feeds paper?

Hey no problem. I had this problem once on a 5500 and spent well over an hour trying to figure out. I looked at IDNC inside and out and didnt see either. Called hotline and they pointed me to bulletin in no time at all.