Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

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  • ppiphome
    Technician
    • Jul 2011
    • 12

    #16
    Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

    When I go into Simulation 26 then 10 and select 0 (zero) for off nothing happens! I would expect some sort of feedback.

    Is this the correct way to turn off the demo??

    Comment

    • ppiphome
      Technician
      • Jul 2011
      • 12

      #17
      Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

      Just tried what you said but it comes up with "Product key is incorrect".

      I will ring the useless guy who we are paying support, see what he says.

      I really appreciate your efforts.

      Regards
      Phil

      Comment

      • igi
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1507

        #18
        Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

        hi dont bother about demo, on or off your license should be accepted
        if not you will have to apply again,

        Comment

        • ppiphome
          Technician
          • Jul 2011
          • 12

          #19
          Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

          I have just spoken to support guy and he said originally he took the serial number and contacted Japan for a product key.

          Is it possible that the product key on the back of the copier could be different than the one in memory?

          I have read that the product key is somehow linked to the serial number!

          Cheers
          Phil

          Comment

          • lky1978
            Trusted Tech

            250+ Posts
            • Mar 2009
            • 482

            #20
            Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

            yes, the product key already store in sharp japan data base,only sharp japan know ur product key by giving the machine model and serial no.
            you got email?

            Comment

            • ppiphome
              Technician
              • Jul 2011
              • 12

              #21
              Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

              Hi IKY1978.

              My email is phil@team-precision.co.uk.

              Thanks for your help, not sure if they will give the product key to me?

              Regards
              Phil

              Comment

              • lky1978
                Trusted Tech

                250+ Posts
                • Mar 2009
                • 482

                #22
                Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

                check your mail

                Comment

                • ppiphome
                  Technician
                  • Jul 2011
                  • 12

                  #23
                  Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

                  Thanks, I am going to try and contact Sharp myself.

                  Phil

                  Comment

                  • tristan

                    #24
                    network scanner kit AR-NS2 picture and istallation needed

                    hi
                    when i want to scan with my sharp ar-m276, it show this message : 'network scanner kit not installed '.
                    I know that the kit model is AR-NS2 for AR-M276. So i want a picture of that kit to buy it and how to install it on the machine.
                    thanks in advance.

                    Comment

                    • tristan

                      #25
                      Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

                      My email is tristanphaneuf@ymail.com
                      thanks

                      Comment

                      • tristan

                        #26
                        I need a picture of the Sharp AR-NS2 Network Scanning kit

                        Please help. This is very urgent for me.

                        I need a picture of the Sharp AR-NS2 Network Scanning kit.


                        Thanks in advance guys.

                        Comment

                        • mojorolla
                          The Wolf

                          2,500+ Posts
                          • Jan 2010
                          • 2583

                          #27
                          Re: Sharp MX-M310 Scanner error 936 - Scanning feature is not enabled

                          ar-ns2.jpg

                          Failing to plan is planning to fail!!!

                          Comment

                          • tristan

                            #28
                            network scanner kit AR-NS2 picture and istallation needed

                            Originally posted by mojorolla
                            [ATTACH=CONFIG]22247[/ATTACH]

                            Please are you sure ?
                            See this please and tell me :
                            Sharp ARNB3 Network Print Kit

                            Comment

                            • tristan

                              #29
                              Need now where to buy the MXNSX1 kit (licence)

                              I get the good answer with "MHeon71" : HERE
                              I steel need one help.


                              I want to use this for Sharp AR-M 276.
                              Where can i buy a product key for my sharp ar-m 276 because i'm now in BENIN in AFRICA. (Can i buy and get the licence and software on my email ?).

                              Someone tell me that he sell 10 licences with the Software CD in one package. That is it or not ? And who much ?

                              But is the package of the 10 licences only for one kit or all kits (ARNS1/2, ARPK1, ARFR1/2/3, etc) or one computer or many computer ?


                              Thanks in advance for your answer.
                              Tristan

                              Comment

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