sharp mxm 850 POIND N JAM

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  • kennyjmac
    • May 2025

    #1

    [Jamming] sharp mxm 850 POIND N JAM

    Hi i have 1 of these with intermittent jams only when doing double sided can be running for 200 double sided will be fine next batch jam !! it always seems to jam at the fuser and paper is folded over in half with another bit of paper in the fuser as well ,like a static problem !? any info appreciated thanks
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: sharp mxm 850 POIND N JAM

    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2569

      #3
      Re: sharp mxm 850 POIND N JAM

      Oh boy where to begin on this one, let's start with the duplex:
      -adj SIM 8-20. Don't go too crazy or you will get background.
      -adj SIM 43-1 values A and B way down.
      -make sure it has a "Z2" transfer belt installed with serial # of the belt at the rear.
      -clean sensor and run SIM 44-3 -drum potential sensor.
      -try changing paper or in the large cap trays, try flipping it over. Sounds stupid, but it eliminates it as an cause.
      And as always, make sure the firmware is up to date. You can also adjust luminosity in the soft switch settings but its a long shot.
      Failing to plan is planning to fail!!!

      Comment

      • Silvertoast
        Trusted Tech

        250+ Posts
        • Feb 2010
        • 270

        #4
        Re: sharp mxm 850 POIND N JAM

        the new transfer belt, and firmware, have fixed the issue for our machines that were doin that

        Comment

        • Colonel Bogey
          Technician
          • Mar 2010
          • 19

          #5
          Re: sharp mxm 850 POIND N JAM

          I also have a machine doing exactly the same, always when duplexing. It appears to be flipping the lead edge at the drum seperation. Speaking to other Engineers, this has always been a problem on this model. Sharp did modify the transfer belt and drum sep pawls, but my problem is on a brand new machine thats only done 200k, and the machine has latest spec. I would be interested to hear if anyone has an answer to this as well.

          Comment

          • kennyjmac

            #6
            Re: sharp mxm 850 POIND N JAM

            have ordered another transfer belt will see what happens with a new have turned down sim 43 1 to 160 c on a and b made a bit of diffference

            Comment

            • Colonel Bogey
              Technician
              • Mar 2010
              • 19

              #7
              Re: sharp mxm 850 POIND N JAM

              Just tried machine with good quality paper and fault has disappeared . As soon as I switched back, the fault reappeared.. Tried Navigator Universal as opposed to the recycled rubbish they were using.

              Comment

              • kennyjmac

                #8
                Re: sharp mxm 850 POIND N JAM

                funny that paper ,customer has crap recycling paper as well have told them 1st time your paper is not the best !!!!!

                Comment

                • nobody-here
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Mar 2008
                  • 237

                  #9
                  Re: sharp mxm 850 POIND N JAM

                  Hi guys,

                  here we have same problem but without any solution.
                  firmware is f00 so should be updated (or not?).
                  Belt is Z2
                  Sim 43-01 put both A/B values to 160 degrees

                  Paper is not so bad. it's not "navigator" but it's ok
                  do you have any clue.
                  Thanks a lot for your kind help.
                  Last edited by nobody-here; 10-10-2011, 03:30 PM. Reason: tablet typing checking. :-)
                  29 rouge unpair manque.... cous cous....

                  Comment

                  • hammer
                    Trusted Tech

                    100+ Posts
                    • May 2008
                    • 111

                    #10
                    Re: sharp mxm 850 POIND N JAM

                    Hi Guys, we had something similar on an mxm1100 (new). After long runs we would get POIND_N jams, as well as a couple of other jam codes. Went down the paper route with no joy. Turned out to be the reg motor. On long runs it would heat up, bind, and slow down. Dont know if this will help you.

                    Comment

                    • bonnie750
                      Trusted Tech

                      250+ Posts
                      • Nov 2007
                      • 302

                      #11
                      Re: sharp mxm 850 POIND N JAM

                      Got one of these doing exactly the same. paper is too light. took in some of the recommended 80gsm weight paper and no problems.

                      Bill

                      Comment

                      • nobody-here
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Mar 2008
                        • 237

                        #12
                        Re: sharp mxm 850 POIND N JAM

                        Originally posted by bonnie750
                        Got one of these doing exactly the same. paper is too light. took in some of the recommended 80gsm weight paper and no problems.

                        Bill
                        Surely paper quality is a issue, but according to me those kind of machines can't be so sensible to paper quality.
                        My customer user a medium quality paper on almost 100 machines of differente producers, (ricoh, sharp and canon) without any particular problem.
                        On 85 ppm we checked Belt and Pawls... but after last firmware update (f01) and lowering fuser temp looks isn't jamming anymore. We are going to check it on a weekly basis.

                        I'll going to keep you informed.

                        Thanks.
                        29 rouge unpair manque.... cous cous....

                        Comment

                        • spanky
                          Trusted Tech

                          250+ Posts
                          • Sep 2012
                          • 468

                          #13
                          Re: sharp mxm 850 POIND N JAM

                          We had two MX-1100 machines in the same room running the same paper and only one of the machines had this problem.

                          We tried everything on this forum and well as on the Sharp bulletins, with no success.

                          We tried replacing the pre-transfer lamp as well as a full PM including drum, charge kit, developer, sep claws on drum unit, and transfer belt.

                          We finally installed a new process unit and that fixed our problem.

                          Comment

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