Machine says memory full on jobs even if its only 20 pages. does this machine have a HD or use flash mem for copy jobs and has anyone seen before?
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Re: ARM355U memory full
Print out a custom settings list and see how much "Copier" memory the machine has.
You could also try formating the hard drive. I had a ARM355 that would never show 100% fax memory unless you did a fax mem clear with 66-10. Then after a period of a few months the memory dwindled down until the machine would not print out faxes any more but there was a pile of old faxes in the memory when you forced the memory to print. Hard drive format did fix that for me. Make sure you backup the customers address book from the webpage before you format.Evil will always triumph because good is dumb. -
Re: ARM355U memory full
Ditto what Lawrence said, especially the 66-10. I've had to do this plenty of times for unrecoverable documents in the memory. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: ARM355U memory full
Mistake, it is a MXM350U. No HDD and 128mb system memory. did a 66-10 and 82 sub ? printer and scanner memory clear. Funny thing was after that did a job build with test chart and would only take 28 to 30 into memory. The ADF holds 30. I know half is for copyimg so 64mb seems like it would be more than 30 sheets.Comment
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Re: ARM355U memory full
Ups, missed this was a "U" machine. Ya as posted above just add more memory. A "U" machine is a base copier with no bells or whistles.Evil will always triumph because good is dumb.Comment
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