ARM237 with an F9-88

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • PASTech
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 192
    #1

    ARM237 with an F9-88

    Hi All,

    We have a machine under contract that keeps getting an F9-88 error code. We have replaced the Fax Board and NC5J on it back in March and the error and the error seemed to go away until now. It's back and won't go away. Anyone had any suggestions or thoughts about this error?
    What's Brown and Sticky?

    -A Stick
    Tags: arm, back, code, contract, contractor, error, error code, fax board, nc5j, power issue, replaced
    • PASTech
      Trusted Tech

      100+ Posts
      • Sep 2010
      • 192
      #2
      Re: ARM237 with an F9-88

      Just an update, We are now also getting an F6-80 Error code that pops up. We are going to check the grounding of the outlet.

      We did the update as prescribed on Tech Bulletin 1399A back in march which was for F6-10 (which is not our error but was suggested by one of our associate senior techs).

      Simply put replacing the MCU, would this fix it?
      What's Brown and Sticky?

      -A Stick

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1468
          #3
          Re: ARM237 with an F9-88

          We have had the F9-88 code before and replaced the print controller board (ARP17) and the problem was resolved. Have had numerous problems with the fax board on these units. What is the ROM version? Try turning off your auto power shut off feature, worked for us on one of our units.

          Good luck.

          Bil

            Comment

            • Akitu
              Legendary Frost Spec Tech

              Site Contributor
              2,500+ Posts
              • Oct 2010
              • 2595
              #4
              Re: ARM237 with an F9-88

              Their outlets are all fine, I've tried replacing the fax board (stopped the 1 F6-10 and the F6-80's), after replacing the PCL board with a nearly new one (only 12k ever on it), it was still coding F9-88. I have not yet replaced the MCU PWB but that's the plan of action later today when I return. Auto-power shut off has since been removed, the machine continues to code out even when doing internal printout 22-6. The only time this machine functions correctly is if the PCL board is not connected at all.

              Hopefully the MCU swap will fix it, if not then I'm 100% out of ideas.
              Cthulhu for president! Why settle for the lesser evil?

                Comment

                • BMSInc95
                  Technician

                  50+ Posts
                  • Sep 2011
                  • 66
                  #5
                  Re: ARM237 with an F9-88

                  Just read a tech bulletin on this. Replaced the printer memory on the NIC PWB.

                    Comment

                    • Akitu
                      Legendary Frost Spec Tech

                      Site Contributor
                      2,500+ Posts
                      • Oct 2010
                      • 2595
                      #6
                      Re: ARM237 with an F9-88

                      Had replaced whole MCU PWB, however I did not post my resolution to this thread. A line tester revealed an open ground in their circuit. They corrected the problem and have not had an F9-88 since.
                      Cthulhu for president! Why settle for the lesser evil?

                        Comment

                        • bilyahn
                          Service Manager

                          1,000+ Posts
                          • Dec 2006
                          • 1468
                          #7
                          Re: ARM237 with an F9-88

                          Originally posted by Akitu
                          Had replaced whole MCU PWB, however I did not post my resolution to this thread. A line tester revealed an open ground in their circuit. They corrected the problem and have not had an F9-88 since.
                          Wow, all that work and it wound up being their problem?? Hate it when that happens but it's always the copier never anything else!

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22937
                              #8
                              Re: ARM237 with an F9-88

                              I came across this one today. F9-88 codes every 4 or 5 pages on an Andromeda (AR-M237). Also a really loud buzzing sound from the jogging assy at exit. Honestly I didn't even look up the code. The first thing I saw was the three sets of outlets in a row along the wall (probably just a single circuit). In one of those outlets is a 32m extension cord, stretched across the building to a beer cooler 2m high, 3m wide. In addition there are two outlet strips with every port filled. Just for kicks I hooked up the power quality analyzer. 7.5vac ground to neutral, 104vac sags hot to neutral (That's a 13% sag if those are unfamiliar AC specs). I rolled the machine across the room and plugged it in on the same circuit as an ATM, a popcorn maker, and a large screen TV, The power still looked nasty, but no codes or buzzing. I think the owner finally understands the power issue. I even printed out the PQA graph (more like a mountain range) to share with his buddy the electrical contractor. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                Previous template Next
                                Working...