Brand New Sharp AR-M455 doc feeder trouble

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1250

    #1

    Brand New Sharp AR-M455 doc feeder trouble

    New ARM455 doc feeder has trouble picking up las page in a stack of documents when copying or scanning. Adjusted sep pad and occasionally double feeds paper in stack but now can pickup last page in stack. If I return the sep pad to its origional position-no double feeding but last page again jams frequently. Suggestions?
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
  • BMSInc95
    Technician

    50+ Posts
    • Sep 2011
    • 66

    #2
    Re: Brand New Sharp AR-M455 doc feeder trouble

    how do you adjust the sep pad? That machine hasn't been new for 5 years.

    Comment

    • BMSInc95
      Technician

      50+ Posts
      • Sep 2011
      • 66

      #3
      Re: Brand New Sharp AR-M455 doc feeder trouble

      Add an extra rap in the timing sensor arm spring. it bounces.

      Comment

      • blazebusiness
        SanDiegoCopierRepair.com

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 1250

        #4
        Re: Brand New Sharp AR-M455 doc feeder trouble

        Originally posted by BMSInc95
        how do you adjust the sep pad? That machine hasn't been new for 5 years.
        bent the flat metal piece behind the sep pad back just a hair to reduce tension......I know, I know, not a great way to try and fix a doc feed issue....but there is no adjustment. That machine is new and was purchased 1 month ago from Nuworld. I'll order a new sep pad assy but don't think it will fix the problem because the feeder has almost no miles on it. Sensor flag not causing the issue either. The paper buckles at separation causing the jam but only on the very last page and very frequently. We work on a lot of these feeders and they have been pretty reliable. This one I guess was bad out of the box.

        Thanks for the replies. Much appreciated.
        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22996

          #5
          Re: Brand New Sharp AR-M455 doc feeder trouble

          Have you tried downgrading the separation pad to the type in the EF1 (on the AR-450)?

          I've had very good results. I was setting up these machines when they were new, and we were getting DF calls within a week of placement. Sean and I lined up an AR-450 next to an AR-455, and piece by piece identified the differences. I seem to recall it being about $50 in parts, and within a few weeks we were doing it on setup.

          This thread has the details:

          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • blazebusiness
            SanDiegoCopierRepair.com

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 1250

            #6
            Re: Brand New Sharp AR-M455 doc feeder trouble

            Originally posted by blackcat4866
            Have you tried downgrading the separation pad to the type in the EF1 (on the AR-450)?

            I've had very good results. I was setting up these machines when they were new, and we were getting DF calls within a week of placement. Sean and I lined up an AR-450 next to an AR-455, and piece by piece identified the differences. I seem to recall it being about $50 in parts, and within a few weeks we were doing it on setup.

            This thread has the details:

            =^..^=
            Thanks Kat....will give it a try.
            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • BMSInc95
              Technician

              50+ Posts
              • Sep 2011
              • 66

              #7
              Re: Brand New Sharp AR-M455 doc feeder trouble

              There is a tech. bulletin for that. MFP-TB-100 Sharp-PC Service > Home > Passthroughs > Sharp-Start Login

              Comment

              • blazebusiness
                SanDiegoCopierRepair.com

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 1250

                #8
                Re: Brand New Sharp AR-M455 doc feeder trouble

                DSPF techpub.pdf Posting the modification Blackcat & BMSinc mentioned so others may benefit as well. Thanks guys. Bumping your rep power!
                sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22996

                  #9
                  Re: Brand New Sharp AR-M455 doc feeder trouble

                  Just for clarity, the "blackcat" version was being used 5 months before the original bulletin and is similar but not exactly the same. I didn't much care for the Sharp mod parts and only installed two kits before reverting to the original EF1 parts.

                  PS: Thanks for the rep points. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • blazebusiness
                    SanDiegoCopierRepair.com

                    Site Contributor
                    1,000+ Posts
                    • Apr 2010
                    • 1250

                    #10
                    Re: Brand New Sharp AR-M455 doc feeder trouble

                    Originally posted by blackcat4866
                    Just for clarity, the "blackcat" version was being used 5 months before the original bulletin and is similar but not exactly the same. I didn't much care for the Sharp mod parts and only installed two kits before reverting to the original EF1 parts.

                    PS: Thanks for the rep points. =^..^=
                    Update : Thanks for reminding me The blackcat mod is not the same as the techpub I posted. Tried the mod in the techpub and no progress. Will now try the EF1 parts you recommended.

                    Your blackcat mod------------"These are the parts required to downgrade the separation:
                    PSHEZ4847FCZZ Separation Pad Only
                    MSPRT2864FCZZ Separation Spring
                    LPLTP5747FCZZ Separation Plate
                    MSPRP2832FCZZ Leaf Spring
                    PSHEP4848FCZZ Mylar
                    PSHEP4878FCZZ Mylar

                    The various update kits never did return to the original tried-and-true EF-1 separation. If you are not familiar with the older separation, the parts stack up as follows: Bracket, Leaf Spring, Thick Mylar, Sep Pad, Thin Mylar, and Screw. The rest is pretty much self explanatory."
                    Last edited by blazebusiness; 01-10-2012, 03:56 AM.
                    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22996

                      #11
                      Re: Brand New Sharp AR-M455 doc feeder trouble

                      Does this mean success, or failure, or somewhere in-between? =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • blazebusiness
                        SanDiegoCopierRepair.com

                        Site Contributor
                        1,000+ Posts
                        • Apr 2010
                        • 1250

                        #12
                        Re: Brand New Sharp AR-M455 doc feeder trouble

                        Originally posted by blackcat4866
                        Does this mean success, or failure, or somewhere in-between? =^..^=
                        Failure-No change at all....still scans a 40 page document and sometimes you get 38 pages or 36 pages that scan to the computer due to pulling 2 pages at once. It's certainly a problem with separation.

                        Also, the dspf mod in the techpub was installed standard on this unit ---- no mod needed. The complete sep assy for the EF-3 is available as an assembly now - Part# CPLTM5746DS51 and backward compatible with the older EF-1 feeder. The only difference between the modified new sep assy and the old style EF-1 sep assy is the addition of spacer LPLPT7040.

                        So , I'm stumped as to what to try next. Current firmware installed. DSPF mod done. Sharp is a new copier sold just 2 months ago - with almost no miles on it with the EF-3 randomly feeding 2 sheets at once when scanning to the computer so the customer is missing a page or two of the scan. The same jobs scanned from their Konica C550 scans with no missing pages.
                        Last edited by blazebusiness; 01-10-2012, 04:40 AM.
                        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                        Comment

                        • djv
                          Technician
                          • Feb 2009
                          • 27

                          #13
                          Re: Brand New Sharp AR-M455 doc feeder trouble

                          Hi

                          just to let you know there was a modification and a new sep pad assembly can be ordered, usually corrects issue, have 300 of these in my fleet and seen this a couple times.

                          Also on about 35 models i had to replace the adf wiring harness, as insufficient power was actuating lift gate solenoid in the top cover harness replacement have solved many of the issues.

                          also you can cut off the sheath over the adf to mfp wiring and check for damage on a brown wire, ie white line fold bend issue

                          pain in the ass job estimated time if you have never done one 2 hour min

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