E6-11 error on Sharp MX-3501n -DIAGNOSED

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  • Toner Boy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2007
    • 357

    #1

    E6-11 error on Sharp MX-3501n -DIAGNOSED

    Just in case anyone gets this code, we went through a bit of trouble to get it resolved; turned out to be the DSPF controller board (aka SCU PWB?). Lamp was turning on, but no data was logged in Sim 63-1 for DSPF values. Lamp would only flash once (long). Normal operation will have a short flash AFTER the initial long flash.
    Its much easier to try the board first without disassembly of the DSPF to check the CCD/lamp/wiring/etc.

    E6-11 =Trouble content CCD white scan level abnormality when the copy
    lamp is on. (MX-3501N/4501N) DSPF
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3374

    #2
    Re: E6-11 error on Sharp MX-3501n -DIAGNOSED

    Thanks for posting this fix, it is appreciated.
    "You can't trust your eyes, if your mind is out of focus" --

    Comment

    • vic554

      #3
      Re: E6-11 error on Sharp MX-3501n -DIAGNOSED

      I had the same issue on a mx5500 and was the fault and was the scu board as well !!

      Cheers for the info !!

      Comment

      • ameritech
        Technician

        50+ Posts
        • Dec 2009
        • 96

        #4
        Re: E6-11 error on Sharp MX-3501n -DIAGNOSED

        Originally posted by Toner Boy
        Just in case anyone gets this code, we went through a bit of trouble to get it resolved; turned out to be the DSPF controller board (aka SCU PWB?). Lamp was turning on, but no data was logged in Sim 63-1 for DSPF values. Lamp would only flash once (long). Normal operation will have a short flash AFTER the initial long flash. Its much easier to try the board first without disassembly of the DSPF to check the CCD/lamp/wiring/etc. E6-11 =Trouble content CCD white scan level abnormality when the copy lamp is on. (MX-3501N/4501N) DSPF
        Is this the board that is on the back of the copier where the ADF harness is connected to. Thank you

        Comment

        • Toner Boy
          Trusted Tech

          Site Contributor
          250+ Posts
          • Aug 2007
          • 357

          #5
          Re: E6-11 error on Sharp MX-3501n -DIAGNOSED

          the board is actually in the document feeder itself.

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