Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

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  • Doug Money
    Technician
    • Nov 2011
    • 41

    Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

    For some reason I can't get the software to install and see the USB printer for the Sharp 355. I downloaded the drivers from Sharp, installed custom so I can tell it to use connect to this computer, it installs then says to reboot and connect cable. After that it does not show the printer. Any help appreciated. I never have had this kind of trouble setting up a local printer.
  • Akitu
    Legendary Frost Spec Tech
    Site Contributor
    2,500+ Posts
    • Oct 2010
    • 2596

    #2
    Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

    What driver are you attempting to use?
    Cthulhu for president! Why settle for the lesser evil?

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    • Doug Money
      Technician
      • Nov 2011
      • 41

      #3
      Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

      Originally posted by Akitu
      What driver are you attempting to use?
      I am using the Win 7 PCL6 drivers from Sharps website. I have two machines one is 64 bit and the other 32. I am using the appropriate bit software with the machines. I haven't tried Parallel yet. I am starting to think this isn't going to work. The customer is running XP so I am getting a machine to test with that. Brand new old stock machine, just trying to set it up and make sure it prints before delivery. What a headache.

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      • Akitu
        Legendary Frost Spec Tech
        Site Contributor
        2,500+ Posts
        • Oct 2010
        • 2596

        #4
        Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

        Originally posted by Doug Money
        I am using the Win 7 PCL6 drivers from Sharps website. I have two machines one is 64 bit and the other 32. I am using the appropriate bit software with the machines. I haven't tried Parallel yet. I am starting to think this isn't going to work. The customer is running XP so I am getting a machine to test with that. Brand new old stock machine, just trying to set it up and make sure it prints before delivery. What a headache.
        For USB printing you should try the PPD driver and see how that works out for you.
        Cthulhu for president! Why settle for the lesser evil?

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        • johnbla
          Technician
          50+ Posts
          • Apr 2005
          • 94

          #5
          Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

          Just a thought........ Have you enabled the USB port in the Network settings ?

          edit....
          Sorry..... I think it's in the 'Printer Settings'
          regards

          John
          sigpic
          " The Game never ends..When your whole World depends..On the Turn of a Friendly Card..."

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          • Doug Money
            Technician
            • Nov 2011
            • 41

            #6
            Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

            Originally posted by Akitu
            For USB printing you should try the PPD driver and see how that works out for you.

            I didn't try PPD, but just tried Parallel. Still no go. This machine should be capable of at least Parallel printing out of the box. Has anyone set one of these up on XP to print USB or Parallel?

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            • Doug Money
              Technician
              • Nov 2011
              • 41

              #7
              Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

              Originally posted by johnbla
              Just a thought........ Have you enabled the USB port in the Network settings ?

              edit....
              Sorry..... I think it's in the 'Printer Settings'
              This machine does not have the network card, supposed to be just local printing. I appreciate any help I can get.

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              • Akitu
                Legendary Frost Spec Tech
                Site Contributor
                2,500+ Posts
                • Oct 2010
                • 2596

                #8
                Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                Originally posted by Doug Money
                This machine does not have the network card, supposed to be just local printing. I appreciate any help I can get.
                As I said, try the PPD driver. I believe PCL6 is for networked copiers only (a U can be upgraded to an N with accessories).
                Cthulhu for president! Why settle for the lesser evil?

                Comment

                • Doug Money
                  Technician
                  • Nov 2011
                  • 41

                  #9
                  Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                  Originally posted by Akitu
                  As I said, try the PPD driver. I believe PCL6 is for networked copiers only (a U can be upgraded to an N with accessories).
                  I tried it for giggles, PPD is for PostScript and you have to have the PS module to do PS. No go. Either the U machines can't print local or this one has a bad board.

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                  • Akitu
                    Legendary Frost Spec Tech
                    Site Contributor
                    2,500+ Posts
                    • Oct 2010
                    • 2596

                    #10
                    Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                    Originally posted by Doug Money
                    I tried it for giggles, PPD is for PostScript and you have to have the PS module to do PS. No go. Either the U machines can't print local or this one has a bad board.
                    Hmm... I was of the estimation that PPD had replaced the GDI drivers, guess that was wrong. Haven't had to play with too many U machines.
                    Cthulhu for president! Why settle for the lesser evil?

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                    • Doug Money
                      Technician
                      • Nov 2011
                      • 41

                      #11
                      Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                      Originally posted by Akitu
                      Hmm... I was of the estimation that PPD had replaced the GDI drivers, guess that was wrong. Haven't had to play with too many U machines.
                      In some internet research I found it appears Sharp disabled the print function of the 355U and 455U so one must purchase the network print card instead of using a network print controller like some have in the past.

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                      • lky1978
                        Trusted Tech
                        250+ Posts
                        • Mar 2009
                        • 474

                        #12
                        To enable pcl print, u need to install ar-p20 or p21 printer expansion kit.

                        Comment

                        • Doug Money
                          Technician
                          • Nov 2011
                          • 41

                          #13
                          Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                          Originally posted by lky1978
                          To enable pcl print, u need to install ar-p20 or p21 printer expansion kit.
                          Does the AR-P20 need to be registered with Sharp or does it just need the kit?

                          Thanks.

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                          • Akitu
                            Legendary Frost Spec Tech
                            Site Contributor
                            2,500+ Posts
                            • Oct 2010
                            • 2596

                            #14
                            Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                            Just the kit, unless it's a software accessory (PS kit) there's usually nothing to lock to a serial number, not sure about coin op etc as I've never had to deal with those.
                            Cthulhu for president! Why settle for the lesser evil?

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                            • lky1978
                              Trusted Tech
                              250+ Posts
                              • Mar 2009
                              • 474

                              #15
                              Re: Sharp AR-M355U Trying to setup USB printing on Win 7 64 bit

                              Originally posted by Doug Money
                              Does the AR-P20 need to be registered with Sharp or does it just need the kit?

                              Thanks.
                              the ar-p20 come with two dimm cards and one network card.One is BOOT dimm and another is MAIN dimm.
                              You need to replace both dimm cards then you can key in the product key. The product key need to be requested with sharp by using the application no. that come with the ar-p20 kit.
                              the ar-p20 already discontinued long time ago.

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