Have a MXM363N, where the client says it sounds like paper dragging. To me, it sounds like a gear or pinch roller just spinning. I have heard that sound on other machines, like the ARM455, and replacing the delivery unit resolved the issue.
On this machine, I have replaced the delivery unit, cleaned and lubed the pinch rollers on the fusing unit, next to where the fuser web is. I have also removed the some drive gears on the right door to make sure it is not coming from there. I have not located noise and hope someone has.
Any help would be appreciated.
On this machine, I have replaced the delivery unit, cleaned and lubed the pinch rollers on the fusing unit, next to where the fuser web is. I have also removed the some drive gears on the right door to make sure it is not coming from there. I have not located noise and hope someone has.
Any help would be appreciated.
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