[Misc] 550u Admin password reset

[Guest]

Password thought to be correct but not signing into administration page.

must reset to default. What is the best and easiest way to reset the admin password on a 550u?

Thank you

[Akitu]

Re: 550u Admin password reset

The password for the old ARM series is by default Admin and Sharp, not Admin Admin as some have thought previously.

[krog2231]

Re: 550u Admin password reset

The password for the old ARM series is by default Admin and Sharp, not Admin Admin as some have thought previously.

Thank you for responding so quickly; however the issue seems to be the password I set a long time ago is not working; not sure if I failed at the initial changing of the default but it would be helpful to reset it back to the factory password like the one you have provided.

Thank you

[Akitu]

Re: 550u Admin password reset

Just to be clear, by admin page are you referring to the key op password menu, or the admin login for the web page?

The web page password is case sensitive, Sharp must be entered as such.

The key operator code can be displayed by sims, but as far as I can gather from the manuals there's no way to reset the admin password on the web page in the ARM series aside from a key operator reset to the factory defaults, which may or may not even affect the web page.

From what I gather, the web browser was not all that well used previously... There's not a lot of documentation about it. Key op code can be displayed with sim 22-7.

[krog2231]

Re: 550u Admin password reset

thanks for clarifying which one I am speaking of... it is in fact the "web" page.

I will try going through the key operator section and let you know if that works; probably tomorrow.

ty

[bilyahn]

Re: 550u Admin password reset

You're showing that you have a U version? Did you install the print controller board? If you have then you should be able to reset the NIC card in key op mode. That should reset the admin password for the web page. I'm assuming that since if you didn't I don't think you can access the web page with the straight U version??

Good luck.

Bil

[krog2231]

Re: 550u Admin password reset

You're showing that you have a U version? Did you install the print controller board? If you have then you should be able to reset the NIC card in key op mode. That should reset the admin password for the web page. I'm assuming that since if you didn't I don't think you can access the web page with the straight U version??

Good luck.

Bil

Bil - you're correct... and I was able to go thru the key op and reset.

Thank you all for your help I am now able to enter a new admin password.

[Akitu]

Re: 550u Admin password reset

So the key op reset also cleared the web page to the default?

[bilyahn]

Re: 550u Admin password reset

So the key op reset also cleared the web page to the default?

It's supposed to but I very rarely change the default password so wasn't sure if it actually worked or not!!

[Akitu]

Re: 550u Admin password reset

It's supposed to but I very rarely change the default password so wasn't sure if it actually worked or not!!

Had no idea if it would or not, I'm in the same boat. Most of the times when the passwords do get changed now they wind up being reset at the first service call, and they wind up being the default anyways because the customer never changes them back after...