Odor

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773

    #1

    Odor

    I am working on a Sharp ARM-237 and there seems to be an odor coming from the copier. I believe it comes from the toner when it is baked on the paper in the fuser unit. The unit is either new or has been rebuilt. It has new rollers and such. I am wondering if this copier is known for having an odor?
  • Jammol
    Junior Member
    • Jul 2012
    • 6

    #2
    Re: Odor

    I've had this happen with every copier I have worked on, even Toshiba. I think it's from the fuse rollers being new or fairly new. Happens all the time for my replacements. Give it a few weeks and it should go away.

    Comment

    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1462

      #3
      Re: Odor

      There are several odors that you can get with these machines. If you are getting a "baked toner" or burnt smell I would look for a piece of paper stuck in the fuser that might be causing this. If it is a hot oil type of smell then that is normal for a new fuser and should go away after a few hours/days. If you are in a heavy dust environment you can have a slew of uninviting odors! Take your pick.

      Good luck

      Bil

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22880

        #4
        Re: Odor

        Originally posted by bilyahn
        There are several odors that you can get with these machines. If you are getting a "baked toner" or burnt smell I would look for a piece of paper stuck in the fuser that might be causing this. If it is a hot oil type of smell then that is normal for a new fuser and should go away after a few hours/days. If you are in a heavy dust environment you can have a slew of uninviting odors! Take your pick.

        Good luck

        Bil
        Ditto that. Nearly every new fuser roller, regardless of manufacturer or model, will give you that delicate aroma of ... of ... of yesterdays pizza cooking to the bottom of the oven. It's pretty strong at first, but within a couple hours it will be hardly noticeable. I used to mention it to the keyop after I rebuilt a fuser, but everybody seems to already know now. Or they don't care. Just the same. =^..^=
        Last edited by blackcat4866; 03-22-2013, 02:23 AM.
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3933

          #5
          Re: Odor

          If the odor is temporary and coming from a fusing unit with a new hot roller, it is probably from the metal preservative on the new hot roller. Or, someone might have used the wrong grease when lubing the hot roller bearings, like I did a while back (that's one of my top ten smells I can do without for the rest of my life).
          Also, what's the condition of the area that machine is in? Is there anything like a fresh coat of paint on the interior of the facility, or something like a new process being employed in a nearby factory? I know that is a long shot, but a while back I had service calls for unexpected odors that were because of those types of issues.

          Comment

          • MHeon71
            Trusted Tech

            Site Contributor
            VIP Subscriber
            250+ Posts
            • Oct 2008
            • 485

            #6
            Re: Odor

            Ditto the other suggestions. I have had clients complain of musty smell as well, I replace ozone filters in that case.

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2562

              #7
              Re: Odor

              Any time I do a PM or replace fuser rolls, I inform the customer of the faint odor. Sharps and Panasonics take 45-60 minutes to smell "normal". We had a brief bout with the 3rd party Panasonic rollers that prompted calls from customers worried there machine was about to catch fire.

              Have you tried different paper? Some cheap paper uses a filler in the middle which can have an odor. You could also try dropping the fuser temp.
              May also wanna check the lower half of the machine for a mouse nest and a few "berries". Found a few through the years.


              Failing to plan is planning to fail!!!

              Comment

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