[Misc] Copy Charges

[copytechonline]

Hi just wondering if there are any of you out there (UK) who have a charge for scanning a page to a file server or to email.
rather like a copy charge.

[RayCR]

Re: Copy Charges

Don't come across it that often but I have seen people being charged for scan clicks by suppliers, check your service contract terms and conditions.

[Akitu]

Re: Copy Charges

Seldom does it come up, but if a client is doing far more scanning than copying/printing, sometimes the scanning is taken into account just due to the increased wear on the pickup/feed/sep rollers/pads.

[bilyahn]

Re: Copy Charges

Seldom does it come up, but if a client is doing far more scanning than copying/printing, sometimes the scanning is taken into account just due to the increased wear on the pickup/feed/sep rollers/pads.

We recently took over an account where the client was paying for scans and faxes sent (normal usage customer). He was a little miffed when he found out about that. One of the reasons we now have that account!!

[mojorolla]

Re: Copy Charges

If they are doing extremely high amounts of scanning through the document feeder, it makes sense.

For example, we have an account at an ambulance company. They pay high schooler to come in and scan stacks of mixed originals 4 days a week. Its a MX-503 with 15k on the engine and over 3 MILLION on the doc feeder. They are on the second doc feeder, countless rolls, slit glass, and a few clutches. Not to mention a ton of service calls to replace parts and remove foreign objects.
I had never seen a machine wear a white reference strip down to bare metal; they have done it twice.

If sales had a clue, they would have sold them a scanner with a million PM interval and made 3 times as much profit.
But wtf do I know, I only do this for a living.

[glewisme]

Re: Copy Charges

We've had a few like that ! Only 10,000 clicks but like 250,000 scans! Just pissing $$$$$$ away with the CPP contract that was sold to customers!

[CCS]

Re: Copy Charges

Oh yes, I've also changed my contracts from reading copies/clicks, instead I state (total per month of all "IMAGES" copied, scanned, printed, and faxed combined)

You have to because of the doc-feeder wear and extra doc-feeder service calls... just makes normal sense, don't blame the copier company, blame the MFG for making these machines do to many tasks, more tasks cost more money...

[Toner Boy]

Re: Copy Charges

We usually give them between 20K - 50K per year included in the cost per page depending on the annual volume of pages printed; if they go over they pay per page. This keeps us from getting burned on the 'scan my 40-drawer filing cabinet to go paperless' customers.

[nmfaxman]

Re: Copy Charges

If they do more scanning than printing, increase the print charge to compensate for scanning.
Less paperwork and easier management.

KISS: Keep It Simple Stupid