I got a call for voids/washed out area of BW prints late in the day Monday. I went out first thing Tuesday morning, but couldn't duplicate it. Saw customer's samples and out of 40 pages, 20-25 had the void on it. Cleaned main chargers, laser windows, pulled drums, developer and visually everything is good... Client called Wednesday, same issue. Ran solid fills 1 at a time, each color- nothing. Ran 5 black solid fills- 2/5 had void (attached samples to post). Pulled Drum (drum, gridplate, charge all are good), Developer (no clumps in powder, mag roller has even coating), Primary Transfer belt (no marks, labels or anything on belt). Reassembled, ran 70 more black solid fills, 10 at a time and couldn't duplicate defect again.
I can't find what is causing this- and it goes away too quickly for me to troubleshoot.
I can't find what is causing this- and it goes away too quickly for me to troubleshoot.
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