hello all.
i have an mx7001n that when customer goes to print document from document filing the buttons for "print and save" and "print and delete" are grayed out
not allowing them to print the job. if they then print using the batch print then they can print. if the reboot the machine it will work again but will gray out again later. i updated firmware and formatted hdd but the problem still persist. This is an intermitten issue and is starting to annoy customer. any help is greatly appreciated. thanks in advance.
i have an mx7001n that when customer goes to print document from document filing the buttons for "print and save" and "print and delete" are grayed out
not allowing them to print the job. if they then print using the batch print then they can print. if the reboot the machine it will work again but will gray out again later. i updated firmware and formatted hdd but the problem still persist. This is an intermitten issue and is starting to annoy customer. any help is greatly appreciated. thanks in advance.
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