FYI - AM or PM?

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  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3375
    #1

    FYI - AM or PM?

    A field tech called me about a Virgo machine that would copy like a 'negative' with heavy background (reverse B/W), but the print from a PC was fine. Had him do a self print (TC64-5) and that had a heavy background as well.
    What is weird is that if he was disconnected from the network, copies were good. Had him do a NIC reset, and things were fine.
    So what was it - AM (another miracle) or FM (freakin' magic)?
    "You can't trust your eyes, if your mind is out of focus" --
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22997
      #2
      Re: FYI - AM or PM?

      I don't know ... but it sure sounds interesting. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589
          #3
          Re: FYI - AM or PM?

          Originally posted by ZOOTECH
          A field tech called me about a Virgo machine that would copy like a 'negative' with heavy background (reverse B/W), but the print from a PC was fine. Had him do a self print (TC64-5) and that had a heavy background as well.
          What is weird is that if he was disconnected from the network, copies were good. Had him do a NIC reset, and things were fine.
          So what was it - AM (another miracle) or FM (freakin' magic)?
          I'm a big believer in FM........... only I use a different adjective !!!!!!!!!!!
          Mystic Crystal Revelations

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3375
              #4
              Re: FYI - AM or PM?

              Originally posted by Tonerbomb
              I'm a big believer in FM........... only I use a different adjective !!!!!!!!!!!
              I had to clean it up when explaining to customer why the machine was working.
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589
                  #5
                  Re: FYI - AM or PM?

                  Originally posted by ZOOTECH
                  I had to clean it up when explaining to customer why the machine was working.
                  Roger that !!!!!!!!!!!!!
                  Mystic Crystal Revelations

                    Comment

                    • bilyahn
                      Service Manager

                      1,000+ Posts
                      • Dec 2006
                      • 1470
                      #6
                      Re: FYI - AM or PM?

                      PFM - press the "I believe" button!

                        Comment

                        • Akitu
                          Legendary Frost Spec Tech

                          Site Contributor
                          2,500+ Posts
                          • Oct 2010
                          • 2595
                          #7
                          Re: FYI - AM or PM?

                          Sounds like a weird coincidence, I'm assuming it lost shading values - but I can't possibly explain why it came back to life after being removed from the network.
                          Cthulhu for president! Why settle for the lesser evil?

                            Comment

                            • nathansipe
                              just another tech

                              100+ Posts
                              • Aug 2009
                              • 122
                              #8
                              Re: FYI - AM or PM?

                              I like to go with the FM. Thinking about the symptoms is making my troubleshooter hurt. lol
                              Best rule for troubleshooting.
                              K I S S Keep It Simple Stupid

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