MX-2300 leaving unwanted toner on sheet

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  • Sherwood57

    #1

    MX-2300 leaving unwanted toner on sheet

    Have a newer customer with a MX-2300, and they are 1.5 hours away in a rural area. Called said machine was leaving strange marks (blotches) of toner on the sheet. From the sound of it thought primary transfer belt. Grabbed a used one ( that's all we had in) went to service. No luck! Same type of problems.


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  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: MX-2300 leaving unwanted toner on sheet

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





    Paul@justmanuals.com

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    • Nachoman4life
      Trusted Tech

      Site Contributor
      100+ Posts
      • Oct 2007
      • 212

      #3
      Re: MX-2300 leaving unwanted toner on sheet

      Flipped primary transfer or yellow dr cleaning blade.. the triangular shape is the blade in progress of flipping.
      Where the heck is my spring hook?

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      • Sherwood57

        #4
        Re: MX-2300 leaving unwanted toner on sheet

        Customer had called the shop and reported that the machine had cleaned up and was performing ok after I left . But when I got back to shop at the end of the day, they called again reporting the same problem was back.

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        • Jaws
          Trusted Tech

          100+ Posts
          • Oct 2007
          • 235

          #5
          Re: MX-2300 leaving unwanted toner on sheet

          Whats the page count on drums and primary transfer belt? Its one or the other. Could just need new drums. You can swap drums for testing to see if it moves from one color to the other. If its time for a primary transfer kit in machine. make sure to clean all the roller under belt well. no bumps or sticky residue.

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          • Toner Boy
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2007
            • 365

            #6
            Re: MX-2300 leaving unwanted toner on sheet

            You may want to replace primary belt unit (MX-270U1), rebuilding an old unit might be a waste of time and money if the black drive roller is sticky. Doing that and installing MX-270MK's in the color drum units will most likely resolve all issues as long as secondary transfer and fuser are good.

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