arm355/455 background

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  • harleyrider
    Trusted Tech

    250+ Posts
    • Oct 2011
    • 348

    #1

    arm355/455 background

    I have a couple of these starting to give problems with a slight gray background. You can replace developer and or developer unit and problem goes away for a month or so. Was wondering if anyone else is seeing this. Allmost like a bad toner issue. Yes all supplies are OEM. May be time to break out the meter and double check voltages. Will be nice when all of this series is gone.Thanks in advance.
  • dannydub
    Technician
    • Feb 2014
    • 16

    #2
    Re: arm355/455 background

    You are cailbrating the developer,test command 25-02 i think from memory.also a new drum and number 1 corona unit always helps with copy quailty problems on these devices.

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    • Akitu
      Legendary Frost Spec Tech

      Site Contributor
      2,500+ Posts
      • Oct 2010
      • 2595

      #3
      Re: arm355/455 background

      If your charge roller hasn't been changed out, that would be a great place to start. Once they wear down they'll start causing background exactly like what you're having now.
      Cthulhu for president! Why settle for the lesser evil?

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      • harleyrider
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 348

        #4
        Re: arm355/455 background

        If by charge roller you are talking about the transfer roller yep replaced every 200K. Everything looks good just a little "background". Thanks

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        • Akitu
          Legendary Frost Spec Tech

          Site Contributor
          2,500+ Posts
          • Oct 2010
          • 2595

          #5
          Re: arm355/455 background

          Originally posted by harleyrider
          If by charge roller you are talking about the transfer roller yep replaced every 200K. Everything looks good just a little "background". Thanks
          Yeah, that's what I was referring to. When you replace the roller, do you use the 455KB kit or the part number for the roller exclusively? There's a replacement sawtooth grid in the kit that needs to be done with the roller.
          Cthulhu for president! Why settle for the lesser evil?

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          • harleyrider
            Trusted Tech

            250+ Posts
            • Oct 2011
            • 348

            #6
            Re: arm355/455 background

            Down here the kit # is AR-455KA1.It comes with the discharge saw tooth included. It seems like they just gets a little overtoned hence the slight background. Thanks.

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            • Akitu
              Legendary Frost Spec Tech

              Site Contributor
              2,500+ Posts
              • Oct 2010
              • 2595

              #7
              Re: arm355/455 background

              Originally posted by harleyrider
              Down here the kit # is AR-455KA1.It comes with the discharge saw tooth included. It seems like they just gets a little overtoned hence the slight background. Thanks.
              Yeah, unfortunately there's a number of things that cause these machines to throw background. Just offering up some suggestions! What exactly have you changed out aside from dev/drum?
              Cthulhu for president! Why settle for the lesser evil?

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              • harleyrider
                Trusted Tech

                250+ Posts
                • Oct 2011
                • 348

                #8
                Re: arm355/455 background

                Thanks man. Have tried the normal things-Process unit,drum, dv unit,good cleaning,corona ass"y. Problem is one of them is a hour away of coarse. Just lookin for things to take with. The 2 that I have seen are in clean offices etc. Kind of thinking maybe LSU or high voltage/bias.

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                • divad2k1
                  Trusted Tech

                  100+ Posts
                  • Sep 2010
                  • 147

                  #9
                  Re: arm355/455 background

                  What value did you get after you did sim 25-2 ?

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                  • rh112
                    Technician

                    50+ Posts
                    • Dec 2007
                    • 51

                    #10
                    Re: arm355/455 background

                    In last 2-3 months we started seeing the same thing.
                    Have replaced complete process unit, new drum ,developer and transfer unit also in 2 units we replaced developer tank .
                    All firmware up to date when developer is replaced and run 25-2 it is in range of 89 to mid 90s. All parts and supplies are OEM
                    We have several at one location that have ran so well for so long until this started.
                    In past majority ran PM to PM without issue
                    I am beginning to think we have a developer or toner issue.
                    Last edited by rh112; 02-06-2014, 03:31 AM.

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                    • divad2k1
                      Trusted Tech

                      100+ Posts
                      • Sep 2010
                      • 147

                      #11
                      Re: arm355/455 background

                      Try to manually set dv reference to 105 (sim 80) after new dv is installed and 25-2 has been done. This fix worked out for me.

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                      • Silvertoast
                        Trusted Tech

                        250+ Posts
                        • Feb 2010
                        • 270

                        #12
                        Re: arm355/455 background

                        run you finger down the mag roller to clean off an area, if it is gray instead of shiny silver. the mag roller will need to be cleaned. after awhile the mag rollers will get coated and have to be scrubbed clean with a scotch brite pad or like. after cleaning be sure to vacumn out the dv unit to get any strands of the cleaning pad out.
                        when the mag roller is coated it will cause a gray background

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                        • harleyrider
                          Trusted Tech

                          250+ Posts
                          • Oct 2011
                          • 348

                          #13
                          Re: arm355/455 background

                          Thanks for the sugestions. Silvertoast I have seen that and done that many times. This one machine has a new dv unit. I will try the sim 80 etc. Thanks again guys.

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                          • Akitu
                            Legendary Frost Spec Tech

                            Site Contributor
                            2,500+ Posts
                            • Oct 2010
                            • 2595

                            #14
                            Re: arm355/455 background

                            It's been over a year since I had to do a maintenance on one of these things, so I've evidently forgotten something. Fortunately there's someone watching out for us who reminded me that it's critical on these machines to reset the drum and dev rotation counters in sim 24-11 as well as the drum/dev reset in 24-5 and 24-7.

                            RESET THE ROTATION COUNTERS!

                            Also - make sure your PCU firmware is V2.0 or higher, it reduces drum rotation start time and therefore produces less waste toner.

                            In regards to cleaning off the mag roller after some toner bakes onto the surface, you can actually just use a folded up piece of paper. A lot less risk of damage as opposed to scotch brite or something similar. I do it all the time on Ricoh MP4000 model machines (4000, 4001, 4002).
                            Cthulhu for president! Why settle for the lesser evil?

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                            • harleyrider
                              Trusted Tech

                              250+ Posts
                              • Oct 2011
                              • 348

                              #15
                              Re: arm355/455 background

                              Yeh I have to do PMs on these pieces of crap most of the time and I do reset those counters. I am not sure about sim 80. I don't see it in the manual but I kind of remember something about it when the 350's first came out.

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