Today I was working in a customers office that had three computers with sharpdesk issues. Their IT was able to resolve one computer on their own and I was able to resolve one as well. By reinstalling sharpdesk I resolved the second computer. The third computer a Win7 64bit however continues to fail and give the 'selected servers could not be found' error. I tried deleting and updating the profile to no avail. After reinstalling sharpdesk 3.3 and adding the b402 as a scanner the profile began to update. At this point the process locks up with the progress bar inactive. Once I click on the 'Stop' button within the dialogue box it tells me that the profile update did not happen. When I try to back out of this profile update I get errors and the install is dead in the water. Manually installing the profile goes nowhere as where.
Help!!
Help!!
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