AR-M351U dirty copies

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  • harps05
    Field Service Engineer

    100+ Posts
    • Mar 2012
    • 108

    AR-M351U dirty copies

    Hi all,

    Client has an old cracker of an AR-M351U that I was called upon to look at after it threw up a T2-02 error. I pulled the new toner and gave it a shake and ensured the auger gears were turning freely. Reinserted it and away it went. Immediately started producing very dirty copies and prints. Removed drum, dev and cleaned out the process area, wiped the laser slit galss, cleaned rego roller. Everything internally is spotless, checked drum and charge units for obvious signs of wear, they look virtually new. Wiped all contact points to ensure an even charge. When I put everything back in it threw another T2-02. Pulled out the toner, had another fiddle and it resolved the error. Although the dirty copies still remain. When the drum unit is removed it has a dusting of toner on the back of the drum before it enters the cleaning blade.

    At the time I didn't have the appropriate parts (drum, charge kit) on me to test with as I had come via another job.

    Does this sound familiar to anyone????
  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1455

    #2
    Re: AR-M351U dirty copies

    Sounds like you're overtoned! Check your sim 25-1 reading should be around 90 if it is approaching 75 or lower then that is the issue.

    Good luck.

    Bil

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22741

      #3
      Re: AR-M351U dirty copies

      Originally posted by bilyahn
      Sounds like you're overtoned! Check your sim 25-1 reading should be around 90 if it is approaching 75 or lower then that is the issue.

      Good luck.

      Bil
      I'll go a step further. I'm guessing you've got wrong toner installed. So to be sure, bring along a cartridge of toner to install with your developer. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • harps05
        Field Service Engineer

        100+ Posts
        • Mar 2012
        • 108

        #4
        Re: AR-M351U dirty copies

        Thanks Guys. I'm heading back Monday. As I said, at the time I had nothing on me to work with. Might just change the dev for a start and go from there. Thanks again.

        Comment

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