I am currently working on a MX M350N and am experiencing AINPD N jams when sending 8.11r paper to the left top tray. I swapped out the duplex guide, inspected the turn over unit and even tried thicker paper basically with the same result. It seems the leading edge of the 8.11r paper is catching on the duplex guide. I searched for any tsbs and could not find any pertaining to this issue. I was wondering if anybody has had this issue and what they have done to resolve it?
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Re: MX M350N AINPD N jams
Replace the delivery unit. -
Re: MX M350N AINPD N jams
It's always the delivery/turnover unit. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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turn over frame deformed, suggest to replace new unitComment
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Re: MX M350N AINPD N jams
If the copier has either an ARFN6 or ARMS1 fitted and it is jamming (usually first up in the morning) and records jam codes POD1S and or AINPDN it is usually caused by sticking finsher entry gate during the reversing process and is resolved by removing and cleaning any and all excess grease from the gate area and removing the pads at each end where the gate hits.
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Re: MX M350N AINPD N jams
Thank you for the responses, I have orderd the reverse turn over unit, and upon installation; I will remove grease and pads from the ARFN6 unit and let you know the final result.Comment
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Re: MX M350N AINPD N jams
Thanks for all the help, I installed the turn over unit, cleaned up the finisher guide, and it is working great!Comment
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Re: MX M350N AINPD N jams
Congratulations. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: MX M350N AINPD N jams
I know this is a bit late but for future reference most the time the exit rollers (exit rollers on the right side that go into the middle tray) are usually very dirty due to poor exhaust, This is usually what causes the actually problem, just by cleaning the rollers you can get by without replacing the unit. they usually get dirty and have poor traction when sucking the paper back in.
Other things could have been a bad FN6 solonoid or gate sticking. but no sense in going on about it since you replaced the unit :PComment
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