MXM363N pull-out keyboard lights flashing

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  • bilyahn
    Service Manager

    1,000+ Posts
    • Dec 2006
    • 1470

    #1

    MXM363N pull-out keyboard lights flashing

    Have a unit that just started doing this. Keyboard was working fine for the past 2 years, unit has 38K.

    When you pull out the keyboard all 3 green lights flash on and off in a regular pattern. Momentarily on then about 1 second off then repeat. Have replaced the following components:

    keyboard assembly
    usb conv pwb
    mother pwb

    Only thing I could find so far as a reference is this post http://www.copytechnet.com/forums/sh...esponding.html There is nothing on Sharp IDNC that I could find. Parts are known good not new.

    Before I go to the trouble of replacing the MFP PWB was hoping someone has had this issue and I'm just overlooking something simple.

    Thank you in advance for your time and effort in this matter.

    Bil
  • igi
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1507

    #2
    Re: MXM363N pull-out keyboard lights flashing

    maybe someone else did?
    If the DIP switch control is configured for the rear USB port only, the external keyboard unit will not function

    Comment

    • faxman28
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2010
      • 436

      #3
      Re: MXM363N pull-out keyboard lights flashing

      Originally posted by bilyahn
      Have a unit that just started doing this. Keyboard was working fine for the past 2 years, unit has 38K.

      When you pull out the keyboard all 3 green lights flash on and off in a regular pattern. Momentarily on then about 1 second off then repeat. Have replaced the following components:

      keyboard assembly
      usb conv pwb
      mother pwb

      Only thing I could find so far as a reference is this post http://www.copytechnet.com/forums/sh...esponding.html There is nothing on Sharp IDNC that I could find. Parts are known good not new.

      Before I go to the trouble of replacing the MFP PWB was hoping someone has had this issue and I'm just overlooking something simple.

      Thank you in advance for your time and effort in this matter.

      Bil
      check the mother board , on some of the color machines had to replace the mother board and/or the usb hub on the mother board.

      just looked at wiring diagram for this series there is a usb hub pwb attached to mother board at cn17

      Comment

      • bilyahn
        Service Manager

        1,000+ Posts
        • Dec 2006
        • 1470

        #4
        Re: MXM363N pull-out keyboard lights flashing

        Thank you for the quick replies igi and faxman. I will check those out.

        Bil

        Comment

        • serviceman
          Technician

          50+ Posts
          • Jun 2009
          • 71

          #5
          Re: MXM363N pull-out keyboard lights flashing

          Bil- Any update on this? I have a 503 doing the exact same thing.

          Comment

          • faxman28
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2010
            • 436

            #6
            Re: MXM363N pull-out keyboard lights flashing

            i have done 2 503 series and a 2600 series in the past 2 months and they have all been the usb conv pwb under the pull out keyboard.

            Comment

            • serviceman
              Technician

              50+ Posts
              • Jun 2009
              • 71

              #7
              Re: MXM363N pull-out keyboard lights flashing

              Originally posted by faxman28
              i have done 2 503 series and a 2600 series in the past 2 months and they have all been the usb conv pwb under the pull out keyboard.
              Ok, thanks! Ill give it a try.

              Comment

              • bilyahn
                Service Manager

                1,000+ Posts
                • Dec 2006
                • 1470

                #8
                Re: MXM363N pull-out keyboard lights flashing

                Originally posted by serviceman
                Bil- Any update on this? I have a 503 doing the exact same thing.
                faxman is exactly correct. I replaced the entire keyboard assembly AGAIN and the unit worked just fine. We took it to the shop and replaced the PWB on the keyboatd and it started working. I guess the "known" good keyboard assembly I originally used wasn't so good after all.

                Bil

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