water damage

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773
    #1

    water damage

    I've been working on a Sharp MX 5111N that was in a flood back in April of this year. The customer brought the copier to me and I in turn had them bring it back to their place; the person bringing copier back did not secure the copier well and thus broke the display ass'y and front door. I started on the copier removing all covers and everything inside(image units; toner, fuser, etc... I then put two commercial dryers on the copier for a week; afterwards I went back and cleaned all the PCB connections. I've put the copier back together minus the covers. Today 7/3/14 I put power to copier and nothing. I talked with tech at Hytech he thinks it might be the DC supply PCB(there is no voltage at any of the fuses on the board). This customer is non-profit and the copier was donated to them I believe because the man who did so has money to do so. I'd like to get the copier back up if possible. Looking for any other thoughts. Also a front door and whole display ass'y.
    Thanks!!!
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23006
      #2
      Re: water damage

      I guess I don't have to tell you that water damaged equipment has the potential to be problematic forever. The water gets everywhere, and corrodes anything carrying current. It's like those machines that are placed near a pool. The airborne chlorine attacks everything. Even the frames rust.

      I had the pleasure of addressing an iR6560 that had been submerged in 4 feet of water for two days. It turns out that a 3' diameter water main had blown out just on the other side of a sheetrock wall. The water pressure had rolled the copier across the room to the other wall (and an iR6560 is not light). When I arrived the water damage people were already there. They had opened all the copier's doors and had 3 high pressure squirrel cage blowers pointed at the machine. As you might suspect, the toner hopper, developing unit, cleaning unit, and waste auger systems had to be completely disassembled and all the toner sludge removed and dried out. The circuit boards all survived and functioned. I found water in many unexpected places, like inside the lens assembly, in small pockets of the frame, and inside the pulse motors. Yes, I disassembled each of the pulse motors to pour out water, and dry it out.

      In the end the machine worked, labor only, no parts. The customer used it for an additional 3 weeks until the insurance company approved a new replacement ... rightfully.

      I don't think you are doing this customer (or yourself) any favors. You would be better served to take a high count lease return, and use the mechanical parts from your wet machine to refurbish it. Those electrical parts will be unreliable, and produce very strange problems that are hard to diagnose. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589
          #3
          Re: water damage

          If it gets wet, it gets totaled!!!!!!!!!!!! insurance man say's it can be fixed, I ask him if he will warrante any unforeseen future electrical failures. he says NO, I tell him it's totaled!!!

          It will haunt you for the rest of it's life............
          Mystic Crystal Revelations

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