AR-M620N F2-02 ERROR CODE

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  • leew
    Technician
    • Jun 2013
    • 10
    #1

    [Error Code] AR-M620N F2-02 ERROR CODE

    Keep get this code on 1 machine checked ground, toner mix (118), drum unit, even replaced dv unit no change. Firmware is upto date. starting to run out of things to check any other ideas out there.
    Tags: None
    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3375
      #2
      Re: AR-M620N F2-02 ERROR CODE

      Originally posted by leew
      Keep get this code on 1 machine checked ground, toner mix (118), drum unit, even replaced dv unit no change. Firmware is upto date. starting to run out of things to check any other ideas out there.
      When you changed the DV unit was it a new one or from another machine?
      "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • leew
          Technician
          • Jun 2013
          • 10
          #3
          Re: AR-M620N F2-02 ERROR CODE

          It was a used dv unit out of a working machine they had on site.

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            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3375
              #4
              Re: AR-M620N F2-02 ERROR CODE

              Originally posted by leew
              It was a used dv unit out of a working machine they had on site.
              A problem with the toner hopper could cause this problem; the connector that receives the toner crum chip might be bent a little and not getting good connection on all pins.
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22996
                  #5
                  Re: AR-M620N F2-02 ERROR CODE

                  You might also check if the developer fan and filter were unobstructed, and vacuum out the ducts which fill with toner. You might also try turning the toner cartridge manually to find out if it will turn. I've found them seized. Usually beating on them will free it up. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • leew
                      Technician
                      • Jun 2013
                      • 10
                      #6
                      Re: AR-M620N F2-02 ERROR CODE

                      Found the problem it was the motor that drives the toner bottle it was slipping just enough to give the code. No problem after switching out the motor.

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