MX-2310U Printing from USB

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  • Madnhain
    Trusted Tech

    100+ Posts
    • Dec 2012
    • 148
    #1

    MX-2310U Printing from USB

    Ok, so this has me baffled.
    When going to document filing there is no option for "Ex Data Access"
    The customer wants to print from USB but the option is not available.
    The option to turn this feature on/off does not exist in the system settings.
    I can scan TO the USB device.
    I updated the firmware so I know that it can read off the USB device.
    I have restored the machine to factory defaults.

    Any thoughts?
    Tags: None
    • Akitu
      Legendary Frost Spec Tech

      Site Contributor
      2,500+ Posts
      • Oct 2010
      • 2595
      #2
      Re: MX-2310U Printing from USB

      Originally posted by Madnhain
      Ok, so this has me baffled.
      When going to document filing there is no option for "Ex Data Access"
      The customer wants to print from USB but the option is not available.
      The option to turn this feature on/off does not exist in the system settings.
      I can scan TO the USB device.
      I updated the firmware so I know that it can read off the USB device.
      I have restored the machine to factory defaults.

      Any thoughts?
      Can't recall if the 2310 comes with postscript or if this is a machine where it still had to be purchased separately and added. Postscript is required for printing from USB.
      Cthulhu for president! Why settle for the lesser evil?

        Comment

        • ruben
          The New Guy

          1,000+ Posts
          • Oct 2012
          • 1203
          #3
          Re: MX-2310U Printing from USB

          The PS3 expansion kit is required to print PDF files from USB, jpg/tiff should be available as default.

          Make sure that USB Memory Direct Print is not disabled in System Settings and you are using the front USB slot. The USB device has to be formatted to FAT32 and be 32GB or less.

            Comment

            • Madnhain
              Trusted Tech

              100+ Posts
              • Dec 2012
              • 148
              #4
              Re: MX-2310U Printing from USB

              Originally posted by ruben
              Make sure that USB Memory Direct Print is not disabled in System Settings and you are using the front USB slot. The USB device has to be formatted to FAT32 and be 32GB or less.
              The USB Memory Direct Print option doesn't exist in system settings. It's supposed to be in printer settings > default > USB Memory Direct Print However there's nothing there below Job Spooling option.
              I spent a good hour looking around the system settings for some other place it could be to no avail.
              Also looked at the web page of the machine with no luck there either.

              the usb is the same I use on all other machines, so it falls within the criteria.

                Comment

                • mojorolla
                  The Wolf

                  2,500+ Posts
                  • Jan 2010
                  • 2571
                  #5
                  Re: MX-2310U Printing from USB

                  It is a "U" model; everything is an option.


                  Failing to plan is planning to fail!!!

                    Comment

                    • Ceechtay
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Sep 2011
                      • 157
                      #6
                      Re: MX-2310U Printing from USB

                      Originally posted by mojorolla
                      It is a "U" model; everything is an option.


                      Correct. You need to have the Printer Expansion Kit installed (MX-PB14).

                      Here is the page from the Operation Manual:
                      2310U-USB-Print.jpg

                      Printing from a USB drive is a little later in this section of the operation manual.

                        Comment

                        • Madnhain
                          Trusted Tech

                          100+ Posts
                          • Dec 2012
                          • 148
                          #7
                          Re: MX-2310U Printing from USB

                          Stupid "U" Machines.... Grrr.

                          Thanks guys. This was really torquing me.

                            Comment

                            • bilyahn
                              Service Manager

                              1,000+ Posts
                              • Dec 2006
                              • 1468
                              #8
                              Re: MX-2310U Printing from USB

                              Originally posted by Madnhain
                              Stupid "U" Machines.... Grrr.

                              Thanks guys. This was really torquing me.

                              Thankfully Sharp is no longer producing U version machines! So at least that particular nightmare will be resolved........

                              Have a great weekend.

                              Bil

                                Comment

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