Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Deadoc3
    • May 2025
    #1

    Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

    Hello at all. I have the MFP in object connected to office network. Now i have need to change server configuration, and i'm migrate on Windows Server 2008 R2 x64.

    When i try to install SharpDesk (i need sharp network scan tool) i have ever same error: system OS is not supported.

    I have tried all of compatibility options, but the error remain the same: system OS is not supported.

    Now i can't use the scan-to-folder function of MFP, because on server i don't have network scanner tool service. There is a way to install NTS on Windows Server 2008 R2 x64?

    Or, alternatively, there is a way to configure scan-to-folder (to a shared network folder) without NTS service on server, and directly by web configuration page of MFP?

    Thanks in advance.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930
      #2
      Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

      Sharpdesk is essentially an FTP utility. Why not enable FTP on your server and skip the Sharpdesk? I'm sure that's there's someone here that can provide specifics. Sorry It's not me. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Deadoc3
          #3
          Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

          Originally posted by blackcat4866
          Sharpdesk is essentially an FTP utility. Why not enable FTP on your server and skip the Sharpdesk? I'm sure that's there's someone here that can provide specifics. Sorry It's not me. =^..^=
          I have checked, and sharpdesk create a network scan service, essential to make scan-to-folder working...

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22930
              #4
              Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

              Originally posted by Deadoc3
              I have checked, and sharpdesk create a network scan service, essential to make scan-to-folder working...
              Yes ... and you can still FTP scan without Sharpdesk. All you need is any functioning FTP utility on your server, and a little additional setup. Yes Sharpdesk makes the folder for you. So what? Make the folder structure yourself. Create the addressbook entry yourself. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Deadoc3
                  #5
                  Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                  Originally posted by blackcat4866
                  Yes ... and you can still FTP scan without Sharpdesk. All you need is any functioning FTP utility on your server, and a little additional setup. Yes Sharpdesk makes the folder for you. So what? Make the folder structure yourself. Create the addressbook entry yourself. =^..^=
                  I can assign any port i want to FTP utility? I need to write rule on windows firewall or the application made it for me?

                  Another question, what a application and related service that start with windows?

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22930
                      #6
                      Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                      Originally posted by blackcat4866
                      Sharpdesk is essentially an FTP utility. Why not enable FTP on your server and skip the Sharpdesk? I'm sure that's there's someone here that can provide specifics. Sorry It's not me. =^..^=
                      I don't think you were paying attention. We have members with much better IT skills than myself. I'm sure someone else here can provide specifics. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • faxman28
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Nov 2010
                          • 436
                          #7
                          Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                          you need to turn on IIS (internet information services) on windows server 2008 R2, the ftp program is part of IIS. In Win 7 it is in control panel, programs and features then on left side of window is a link other programs (something like that). on 2008 server it could already be on or in same place as win7.

                          If you search the connectivity forums for scan to ftp, you should find what you need.

                          The latest version of NST(network scanner tool sharp desk) works on 2008 server R2, It worked as long as my customer was logged into the server, but once he logged out it stopped. they just didn't have the correct credentials/rights setup to run in the background as all their other programs on the server, but sharp only specifies win xp, win vista , win 7 and win 8.

                            Comment

                            • Deadoc3
                              #8
                              Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                              Originally posted by faxman28
                              you need to turn on IIS (internet information services) on windows server 2008 R2, the ftp program is part of IIS. In Win 7 it is in control panel, programs and features then on left side of window is a link other programs (something like that). on 2008 server it could already be on or in same place as win7.

                              If you search the connectivity forums for scan to ftp, you should find what you need.

                              The latest version of NST(network scanner tool sharp desk) works on 2008 server R2, It worked as long as my customer was logged into the server, but once he logged out it stopped. they just didn't have the correct credentials/rights setup to run in the background as all their other programs on the server, but sharp only specifies win xp, win vista , win 7 and win 8.
                              I have download the v 3.32c of sharp desk and it does not run on Server 2008 r2. Do you have a link to download the latest version of network scanner tool?

                              Or you have a procedure that allow me to install the latest version of NST on Server 2008 R2?

                                Comment

                                • bilyahn
                                  Service Manager

                                  1,000+ Posts
                                  • Dec 2006
                                  • 1467
                                  #9
                                  Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                                  You will need Sharpdesk 3.3 ver 1.7 or 1.8 if you really want to get this to work properly. Check with your Sharp seller they should have it since you can't download it from Sharp (USA site anyway not sure about others). I have had a lot better luck with version 3.3 than with any previous versions of Sharpdesk and if that's the way you want to go I would highly recommend you get the latest version. There are quite a few websites that have this if you google them, it's a fair size file (+300Mb).

                                  Good luck

                                  Bil

                                    Comment

                                    • Deadoc3
                                      #10
                                      Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                                      Originally posted by bilyahn
                                      You will need Sharpdesk 3.3 ver 1.7 or 1.8 if you really want to get this to work properly. Check with your Sharp seller they should have it since you can't download it from Sharp (USA site anyway not sure about others). I have had a lot better luck with version 3.3 than with any previous versions of Sharpdesk and if that's the way you want to go I would highly recommend you get the latest version. There are quite a few websites that have this if you google them, it's a fair size file (+300Mb).

                                      Good luck

                                      Bil
                                      Thanks for reply, but i have only found on Sharp site the v 3.32c version... Anyone that can made an ISO for me?

                                        Comment

                                        • faxman28
                                          Trusted Tech

                                          Site Contributor
                                          250+ Posts
                                          • Nov 2010
                                          • 436
                                          #11
                                          Re: Sharp AR-M236 and scan-to-folder option on Windows Server 2008 R2 x64

                                          Originally posted by bilyahn
                                          You will need Sharpdesk 3.3 ver 1.7 or 1.8 if you really want to get this to work properly. Check with your Sharp seller they should have it since you can't download it from Sharp (USA site anyway not sure about others). I have had a lot better luck with version 3.3 than with any previous versions of Sharpdesk and if that's the way you want to go I would highly recommend you get the latest version. There are quite a few websites that have this if you google them, it's a fair size file (+300Mb).

                                          Good luck

                                          Bil
                                          there is a sharp bulletin out about new version of sharp desk not working with older MFPs. if you can't get the latest version of sharp desk, the best bet would be turn on IIS and ftp server or download ftp program from the net.

                                            Comment

                                            Previous template Next
                                            Working...