Im getting a red line in the middle of my Black and White copies and prints on MX-6201N I cleaned the transfer belt went away for a few days and came back
MX6201n Red line in the middle of Black and White prints and copies
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Re: MX6201n Red line in the middle of Black and White prints and copies
Prints and the customer hasnt been printing in color on black and white but its a red streak across the page when it prints i pulled out transfer belt it had a red streak also i cleaned it then it came back a few days laterComment
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Re: MX6201n Red line in the middle of Black and White prints and copies
Upload a sample if you have one so we can take a lookWhat is the life on the belt and cleaning blade, did you have a look at your devs?
Mess on the ADF scanner slit can be picked up as RED, even if its not, when doing colour copies, as the scanner used RGB opposed to CYM, causing a red line, is it possible your customer is scanning blk and white documents whilst hitting the colour scan?Comment
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mikec320
Re: MX6201n Red line in the middle of Black and White prints and copies
I would replace the magenta charge if its before the blade and cleans up. I have seen intermittent charge cause the problem.Comment
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Re: MX6201n Red line in the middle of Black and White prints and copies
I have had customers scanning documents to folder or email for later printing. The lines of any color were the scan glass had something on it for the back side and they would save file with line already. The only way to tell if this is it is to create a new document or have customer do it and print it if it is clean then have them pull up the document in question and enlarge it and look at the whole document to see if there is any lines before printing.
I finally pin pointed the time frame of scanned documents that all had a black line on this situation.
If you default the printer to mono black and white the line will change to a black and white line when printing if it is a scanned in line.Comment
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Re: MX6201n Red line in the middle of Black and White prints and copies
Good catch duane. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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