repeating image

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  • Kirkc
    Technician
    • Apr 2012
    • 42

    #1

    repeating image

    Hi, I have a problem that is stumping me on a ar-m455. I was called to a customer with lines on copies...I got there and the unit had several problems, first corona streaks, then a line caused by a scored fuser roller, and also a whole page shading. I replaced entire drum unit with one that was known to be working and also before taking it to customer I replaced drum, and blade and completely cleaned corona. Then replaced fuser, and developer unit with known working one also replaced charge roller from working unit. Replacing those parts got rid of corona streaks and fuser lines, cleaning ground spike got rid of shading but... the repeating image remains. I interupted the copy and the repeated image is coming from the drum not the fuser. the latent image is still on the drum and the blade cleans it off if you manually rotate drum when drum unit is removed from machine, but during copy process the latent image remains. This sounds like a ground problem so I cleaned all contacts between the drum unit and machine. Any help would be appreciated, thanks
  • Corder
    Trusted Tech

    100+ Posts
    • Nov 2014
    • 105

    #2
    Re: repeating image

    Originally posted by Kirkc
    Hi, I have a problem that is stumping me on a ar-m455. I was called to a customer with lines on copies...I got there and the unit had several problems, first corona streaks, then a line caused by a scored fuser roller, and also a whole page shading. I replaced entire drum unit with one that was known to be working and also before taking it to customer I replaced drum, and blade and completely cleaned corona. Then replaced fuser, and developer unit with known working one also replaced charge roller from working unit. Replacing those parts got rid of corona streaks and fuser lines, cleaning ground spike got rid of shading but... the repeating image remains. I interupted the copy and the repeated image is coming from the drum not the fuser. the latent image is still on the drum and the blade cleans it off if you manually rotate drum when drum unit is removed from machine, but during copy process the latent image remains. This sounds like a ground problem so I cleaned all contacts between the drum unit and machine. Any help would be appreciated, thanks
    Did you try to change toner? Of course, you'll need to empty the dev unit too.

    Comment

    • ntbann
      Senior Tech

      500+ Posts
      • Jan 2012
      • 626

      #3
      Re: repeating image

      Can you post a pic?

      Comment

      • Akitu
        Legendary Frost Spec Tech

        Site Contributor
        2,500+ Posts
        • Oct 2010
        • 2595

        #4
        Re: repeating image

        Originally posted by Corder
        Did you try to change toner? Of course, you'll need to empty the dev unit too.
        What would changing the toner matter? This isn't inkjet.
        Cthulhu for president! Why settle for the lesser evil?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22990

          #5
          Re: repeating image

          It could be generic toner. And you'd have to change the toner and developer to see the difference immediately.

          What is the interval on the repeating image? How many millimeters? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Corder
            Trusted Tech

            100+ Posts
            • Nov 2014
            • 105

            #6
            Re: repeating image

            Originally posted by Akitu
            What would changing the toner matter? This isn't inkjet.
            Man, you must be the luckiest if you never faced bad toner problems. A couple of days ago I've seen non-marked toner on Kyocera KM-1635 that doubles the toner layer on mag roller. So it would be worth to try to change it I suppose.

            Comment

            • Kirkc
              Technician
              • Apr 2012
              • 42

              #7
              Re: repeating image

              Originally posted by blackcat4866
              It could be generic toner. And you'd have to change the toner and developer to see the difference immediately.

              What is the interval on the repeating image? How many millimeters? =^..^=


              the interval between the primary image and the ghost image is 95 mm. I am going to that customer here shortly to check all dv, seperation and charge voltages, and with a new sharp toner and new sharp dv and see what happens

              Comment

              • Kirkc
                Technician
                • Apr 2012
                • 42

                #8
                Re: repeating image

                Originally posted by ntbann
                Can you post a pic?


                here is a pic
                Attached Files

                Comment

                • Akitu
                  Legendary Frost Spec Tech

                  Site Contributor
                  2,500+ Posts
                  • Oct 2010
                  • 2595

                  #9
                  Re: repeating image

                  Originally posted by Corder
                  Man, you must be the luckiest if you never faced bad toner problems. A couple of days ago I've seen non-marked toner on Kyocera KM-1635 that doubles the toner layer on mag roller. So it would be worth to try to change it I suppose.
                  If you only use OEM toner, you don't tend to have toner problems...
                  Cthulhu for president! Why settle for the lesser evil?

                  Comment

                  • Corder
                    Trusted Tech

                    100+ Posts
                    • Nov 2014
                    • 105

                    #10
                    Re: repeating image

                    Originally posted by Akitu
                    If you only use OEM toner, you don't tend to have toner problems...
                    It depends on how long it was in storage.

                    Comment

                    • Kirkc
                      Technician
                      • Apr 2012
                      • 42

                      #11
                      Re: repeating image

                      as far as the toners we use, we use katun toners almost exclusively and a katun toner was in the machine at the time we were having the problem but... when I showed up there today the problem was gone, I don't know why maybe something i did last visit but when I was last there the repeating image was very noticeable. Thanks to everyone for all the help! I hope it does not return but for now I will just go with it is working.

                      Comment

                      • Akitu
                        Legendary Frost Spec Tech

                        Site Contributor
                        2,500+ Posts
                        • Oct 2010
                        • 2595

                        #12
                        Re: repeating image

                        Originally posted by Corder
                        It depends on how long it was in storage.
                        Again, not a relevant issue with proper inventory management. Let's not debate semantics here, though.
                        Cthulhu for president! Why settle for the lesser evil?

                        Comment

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