Error code C4-00

[Peter Sim]

Hi to all,
Need help.
Mx-1810 when printing color will show error code C4-00,Black and white ok.
Machine only run color for few hundred copies and is new set up machine.
Any help or suggestion will much appreciate.
Thank you in advance.

[bilyahn]

Re: Error code C4-00

Replace the PTC unit

Replace the primary transfer unit.

Replace the secondary transfer unit.Check disconnection of the high voltage TC PWBconnector./Replace.Replace the high voltage TC PWB.

Replace the PCU PWB.

Those are the troubleshooting steps. I'd check your primary transfer belt first to see if there is something damaged since if it was the PTC you would get the code everytime.

Good luck.

Bil

[faxman28]

Re: Error code C4-00

there is a bulletin out in the U.S. for c4-00 errors and it does list the mx-1810(which is not sold here) and mx 2610,2615 and so on. for a updated TC pwb to help correct c4-00 errors. check sharp support in your country.

RDENU0154FCP2 this is updated p/n, looks like common part for all of sharp markets. again check locally.

[mojorolla]

Re: Error code C4-00

there is a bulletin out in the U.S. for c4-00 errors and it does list the mx-1810(which is not sold here) and mx 2610,2615 and so on. for a updated TC pwb to help correct c4-00 errors. check sharp support in your country.

RDENU0154FCP2 this is updated p/n, looks like common part for all of sharp markets. again check locally.

I now keep these in stock. I had 2 of these happen this week alone; with 8 occurrences in the past 6 months.

[mbcruzin]

Re: Error code C4-00

Haven't seen this yet but will keep this info in my back pocket.

[Peter Sim]

Re: Error code C4-00

Thank you everyone for the info,may be should take back the machine for checking.

[Hansen88]

Re: Error code C4-00

I know this is late but I had this problem and nothing the book said was the problem. The ptoblem was the clutches in the back of the machine that control the switching of the transfer unit from black to color were slipping. Run the machine with the front door open and the waste bottle removed and watch the cam on front of transfer unit. On mine when it would switch to color you could watch the cam move as the clutch is slipping and not holding that position then throw the code. I replaced both clutches to cure problem.

[Peter Sim]

Re: Error code C4-00

I know this is late but I had this problem and nothing the book said was the problem. The ptoblem was the clutches in the back of the machine that control the switching of the transfer unit from black to color were slipping. Run the machine with the front door open and the waste bottle removed and watch the cam on front of transfer unit. On mine when it would switch to color you could watch the cam move as the clutch is slipping and not holding that position then throw the code. I replaced both clutches to cure problem.

Thanks for the tips,waiting for the new stock to replace,and will look into this after the machine back in the office.
Thank you very much.

[beagle]

Re: Error code C4-00

Has anyone had success replacing the TC-PWB pn# RDENU0154FCP2 on a mx-3640n to solve a c4-000 code.
I have tried replacing the PTC with no luck. Machine has 40k color 90k b/w and it happens in color or b/w mode every time. Shes down.

Thanks in advance.

[DAKOTADAN]

Re: Error code C4-00

Has anyone had success replacing the TC-PWB pn# RDENU0154FCP2 on a mx-3640n to solve a c4-000 code.
I have tried replacing the PTC with no luck. Machine has 40k color 90k b/w and it happens in color or b/w mode every time. Shes down.

Thanks in advance.

We replaced 2 boards in the last week to fix the problem, after the new PTC didn't fix the problem. Before you replace this board check the number listed on your old board, if it is the new board already in the machine, then maybe check the previous post about the slipping
clutches. Good Luck.
Dan.

[beagle]

Re: Error code C4-00

We replaced 2 boards in the last week to fix the problem, after the new PTC didn't fix the problem. Before you replace this board check the number listed on your old board, if it is the new board already in the machine, then maybe check the previous post about the slipping
clutches. Good Luck.
Dan.

Thanks for the info Dan. Yes it has the old style board so I'm hoping the new board does the trick.
Were yours on the mx-3640 series machines? and did they have the constant c4-00

[DAKOTADAN]

Re: Error code C4-00

Thanks for the info Dan. Yes it has the old style board so I'm hoping the new board does the trick.
Were yours on the mx-3640 series machines? and did they have the constant c4-00

One was on a MX3640N, and the other one was a MX3115N.

Dan.

[ssbmi]

Re: Error code C4-00

Another tech, had this code on a mx3100n, after changing out the parts listed in manual
, with out problem being solved. He changed out the DC-pwb. problem solved

[Peter Sim]

Re: Error code C4-00

Finally solved the problem.Is TC pcb out of position.
I miss read bilyahn and faxman28 regarding the TC PCB. There is two HVT PCB and i just look into the MC/DV pcb only.
Thank you once again for everyone info.

[beagle]

Re: Error code C4-00

We replaced 2 boards in the last week to fix the problem, after the new PTC didn't fix the problem. Before you replace this board check the number listed on your old board, if it is the new board already in the machine, then maybe check the previous post about the slipping
clutches. Good Luck.
Dan.

Well I replaced the board I think its the TC PWB part number RDENU0154FCP2 in it fixed the problem. I got the board from Hytec and they do update them with the 3 new diodes.

Thanks to all for their help.

The Beagle Bow..Wow