Hi, I have a sharp mx-m200d at a customer that is giving me a problem. The customer called with a problem of light copies, I arrived to find the dv was kinda weak and the whole copy was a bit light, but in the upper quarter of the page(portrate) there was a much lighter band around 1/2" wide going from lead edge to trailing edge. I cleaned the scanner optics, and the interior slit glass, band still remained. so next I replaced dv, drum, and blade that seemed to fix the problem, well at least for the time i was there. About 3 hours after service call the customer called back saying that the problem returned just as bad as it was before I worked on machine, while there I inspected the toner seal on the dv unit, it was fine and doing its job correctly, also the corona grid was not scraping the drum wiping toner off drum(I have seen that make a light or blank band on copies before). I have done what I knew to do that visit, now I am looking for any advise on where to look on my follow up visit.
Thanks for any help,
Jim
Thanks for any help,
Jim
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