Hi Guys, this machine presented itself to me that the customer called and said the display asked for the windows to be wiped. i see that it displayed to clean the laser glasses and a pm 0088 was due. it made a few nice looking copies in both black and white and color. i ran the cleaning tool in the 4 slots and tried to remove the drums. only the middle cyan would come out. i pulled on them some and they wouldn't come out. then i turned the thing on and it made a couple copies that had large 4 or 5 inch blank bands on the copy. after a few of these, i tried to open and remove the drums again. then it coded out with the CF 90. and now wont come to ready ever. keeps making a slight chattering sound and shows a CF 90. Intravia book shows a laser shutter malfunction. i see that the shutter mechanism is half way open or most of the way, but i can only move the outside rail that appears to hold the 4 shutters a little and it goes back. does anyone have any ideas what might have happened, weather the drums are stuck on the shutters, and if there is a fix for either of these issues. mainly the non working machine?
thank you very much for any advice. Jim
thank you very much for any advice. Jim
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