Scan to email using Gmail problem

[Mr Spock]

Re: Scan to email using Gmail problem

change server to smtp.gmail.com and port 587

[neilchvz]

Re: Scan to email using Gmail problem

try changing the smtp server address to relay.appriver.com with the port number 2525

[DC300]

Hi,

Today I just got a call from one of our customers who said that their scan to email stopped working. Turns out that the domain name for the email server address had expired. So I tried creating a new email account for sending scan to email using Gmail. Should be simple!?!? I thought it would be, but it wasn't!

Here are the details I tried:

scan 1.JPG

In scan logs, it just says failed to connect with SMTP server. I also tried setting it to port 465. Still wouldn't work.

I'd appreciate if someone could help me with this!

Thankyou!