es4540c doing double sided prints.

[JVC]

Hello

I have a customer that says the machine is doing double sided prints when they send a single sided job. I know on older models there was an 08 setting that could force the machine to do double sided copies. Does anyone know what the setting may be? I have been looking in the book but have not had much luck.

Thank you in advance for any help.

[arnh79]

Re: es4540c doing double sided prints.

On that series of machines (eBridge X) the print driver comes defaulted to two sided. So even if they haven't chosen double-sided it will still do it. I would check your print default under "Devices and Printers" - "Printing Preferences".

[blackcat4866]

Re: es4540c doing double sided prints.

On that series of machines (eBridge X) the print driver comes defaulted to two sided. So even if they haven't chosen double-sided it will still do it. I would check your print default under "Devices and Printers" - "Printing Preferences".

Ditto that. Toshiba, Kyocera, and Konica Minolta have all gone that way.