Copy Quality ... if you can call it that.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Blizzoo
    Senior Tech

    Site Contributor
    500+ Posts
    • Aug 2013
    • 605

    #16
    Re: Copy Quality ... if you can call it that.

    I had a similar anomaly putting text like a puzzle when copying documents, in my case was a Xerox M118 without printing option. Laser was good, problem was the MCU-PWB, hope this helps.
    Defects are simple, our mind is complicated

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5462

      #17
      Re: Copy Quality ... if you can call it that.

      If you can get that machine to do the same with printing it would be common image processing.
      Whatever

      Comment

      • dbrownlee
        Trusted Tech

        100+ Posts
        • Sep 2005
        • 197

        #18
        Re: Copy Quality ... if you can call it that.

        I had a Toshiba dp 3580 do exactly this to me. Started out just once, then eventually started to recur until it was almost every copy. Luckily we had a donor machine in the shop, so we replaced EVERY pwb, HDD, corona, CCD, LSU, the whole 9 yards. Nothing worked. Working via phone with a very good tech rep, we determined it was likely the cable harness that ran from the SLG to the SYS board. Unfortunately it was not listed in the parts manual nor spared (confirmed through Toshiba Japan) so we could not conform it. The cable from the donor machine was destroyed at some point during the process so we couldn't use that one. We ended up calling Wulff Enterprises and replacing the machine. Not much help I know, but one of two that I have not been able to fix in Almost 20 years of doing this.
        GO TIGERS!!

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997

          #19
          Re: Copy Quality ... if you can call it that.

          Originally posted by dbrownlee
          I had a Toshiba dp 3580 do exactly this to me. Started out just once, then eventually started to recur until it was almost every copy. Luckily we had a donor machine in the shop, so we replaced EVERY pwb, HDD, corona, CCD, LSU, the whole 9 yards. Nothing worked. Working via phone with a very good tech rep, we determined it was likely the cable harness that ran from the SLG to the SYS board. Unfortunately it was not listed in the parts manual nor spared (confirmed through Toshiba Japan) so we could not conform it. The cable from the donor machine was destroyed at some point during the process so we couldn't use that one. We ended up calling Wulff Enterprises and replacing the machine. Not much help I know, but one of two that I have not been able to fix in Almost 20 years of doing this.
          Wow, Dave. That's interesting! I think we've got a couple donors in storage that could donate harnesses. I hope mine doesn't get quite that interesting. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • mckinley
            Chief Twiddler

            100+ Posts
            • Dec 2006
            • 150

            #20
            Re: Copy Quality ... if you can call it that.

            we had an e455 give an image like this & it was the logic board at fault.
            I have however also had similar from the /work partition being corrupt on EBX machines (5&C mode to check)

            And I also had a 4540cse give a similar effect (usually the charge block on rear frame) due to one of the grids being fitted incorrectly last week.
            Happiness Is The Road.

            Comment

            • irtek
              Trusted Tech

              100+ Posts
              • Jun 2009
              • 110

              #21
              Re: Copy Quality ... if you can call it that.

              I had an es520 do similar. It was a loose set screw on the drum drive allowing the drum to start and stop randomly.

              Comment

              • Harry
                Trusted Tech

                100+ Posts
                • Feb 2009
                • 228

                #22
                Re: Copy Quality ... if you can call it that.

                this is for mi a bad ccd cable or connection issue after 25 years toshiba do canon now and it looks like bad scanner connection
                please advice

                harry

                Comment

                • Big_Al

                  #23
                  Re: Copy Quality ... if you can call it that.

                  I have trouble blaming the laser since it has no memory to assemble such a composite mess. My vote would be scrambled data from the HDD due to an anomalous electrical glitch. If it were consistent I would troubleshoot it, otherwise just let it go. It's like going on a service call for noise and when you get there its not making noise. All you can tell the customer is until it is consistent there's no way to correct it. Something that intermittent isn't a disruption of their business and should be treated no different than an occasional paper jam.

                  Comment

                  • MUMMIM
                    Trusted Tech
                    • Jan 2008
                    • 125

                    #24
                    Re: Copy Quality ... if you can call it that.

                    Originally posted by blackcat4866
                    This is kind of hard to describe. It's happened only once. I got samples.

                    Let's start with the basics. The machine is an e Studio 306. The enduser loaded (8) single sided originals to the document feeder LT. The machine is set to copy single sided, and the only matching paper is in tray #1 LT plain. The enduser presses Start. Pretty straightforward, yes? The result is not so straightforward.

                    Let's imagine that I took my (8) originals to the paper cutter and cut them the long way at random widths, so that I had ~48 strips of paper of random widths x 11" long. Then I took a piece from the first page starting at the left, and a piece from the second page, and a piece from the third ... and taped them all together: that's the first copy. Now imagine that I had cut the strips at different random widths, and again assembled a piece from the first original, a piece from the second, a piece from the third ... and taped them all together: that's the second page. All eight copies came out this way, each one unique, only on one occasion.

                    Clearly the data is getting corrupted, but where? Probably not the CCD if these sample strips vary in width and combination. How about the HDD or short term memory storage, or the system board where the image processing is done? Has anyone seen this?

                    [ATTACH=CONFIG]32297[/ATTACH]

                    =^..^=
                    many people say about scaner ( CCD, cable harness...) why didn't you test it by pringting function ? if print the good quality, scan unit have problem forget all other unit and try to concentrate only scan unit, contrary to the good quality , forget scaner unit and you can zoom in, zoom out for test some unit else (image unit,drum unit...)....some experiences with you

                    Comment

                    • Sriyanjan
                      Technician

                      50+ Posts
                      • Apr 2015
                      • 79

                      #25
                      Re: Copy Quality ... if you can call it that.

                      What about laser unit. Clean reflection mirror. check error history .

                      Sent from my HTC Desire 820s dual sim using Tapatalk

                      Comment

                      Working...