Trying to set IP takes multiple tries - eBX series

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  • arnh79
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2010
    • 464

    #1

    Trying to set IP takes multiple tries - eBX series

    Anyone else seen lately where if you try and set a static IP on the eBX series machines it won't take it? You change the setting to "static", type in IP, hit apply and the "network initializing" message appears. After a few seconds it disappears and the IP address is back to the one it found when I had it set on "dynamic". This happens almost every time I do a new install, but seems to be more common on eBX1 series (e2540c, e347). I've seen this problem for at least the past year and every new f/w doesn't seem to fix it. Often the only way I can get it to work is to set network card to Static, reboot copier, then type in address I want. Am I alone with this problem?
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?
  • didi2005
    Trusted Tech

    250+ Posts
    • May 2011
    • 401

    #2
    Re: Trying to set IP takes multiple tries - eBX series

    Encountered this issue yesterday on e2050c, but the second time I set again is ok...

    Did u try unplug the network cable before perform the IP settings?

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22845

      #3
      Re: Trying to set IP takes multiple tries - eBX series

      I always assumed that it was my fat fingers. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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      • arnh79
        Trusted Tech

        Site Contributor
        VIP Subscriber
        250+ Posts
        • Apr 2010
        • 464

        #4
        Re: Trying to set IP takes multiple tries - eBX series

        Originally posted by didi2005
        Encountered this issue yesterday on e2050c, but the second time I set again is ok...

        Did u try unplug the network cable before perform the IP settings?
        I never thought of that. Good tip, I'll try it next time I run into the issue.
        Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

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